SevenRooms review

SevenRooms is built for operators who see reservations as the front door to a guest database. Even the Starter package bundles CRM and guest profiles, branded reservations and waitlist, table management, reputation management and basic marketing automations, plus access to the DoorDash and Deliveroo reservation marketplace with no cover fees. Add-ons extend it into email and WhatsApp or text marketing, private dining and event management, a Voice AI that answers calls and books tables, and a group portal for multi-venue reporting. SevenRooms lists more than 100 integrations and an API, and says over 15,000 restaurants use it. The drawback is that nothing is priced in public: every package is a quote, so you cannot compare it with OpenTable or Resy without a sales call. It also asks more of your team at setup than a simple widget. Groups that will use the marketing tools get the most from it.

Who it is for

Restaurant groups and high-volume venues that want guest data and marketing tied to every booking.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Branded reservations and waitlist management with table management
• CRM and guest profiles with basic marketing automations on Starter
• Reservation marketplace access to DoorDash and Deliveroo users with no cover fees
• Reputation management and feedback collection
• Add-ons for email and text marketing, event management, Voice AI and a group portal

Strengths and weaknesses

• Strength: Deep guest profiles and marketing built around bookings
• Strength: 100+ integrations and a flexible API
• Strength: Group portal for bookings and reporting across venues
• Weakness: Every plan is quote-based, with no published price
• Weakness: Email, text marketing and Voice AI are add-ons
• Weakness: More setup than a simple booking widget

Key facts

• Plans: Starter, Growth, Premium, Essential Operations
• Pricing: Quote only
• Customers: More than 15,000 restaurants, per SevenRooms
• Owner: A DoorDash company

Where it ranks

SevenRooms is No. 6 in our Best Restaurant Reservation Systems verdict.