Shopify POS review

Shopify POS is the natural pick for retailers whose online store already runs on Shopify, because the register uses the same products, inventory and customers as the website. Stock is tracked by location and syncs in real time, customer profiles show online and in-store order history and lifetime value, and Shop Pay lets the POS match in-store sales to shoppers who already use it. Basic POS features come with every Shopify plan, while POS Pro, an add-on billed yearly per location, adds unlimited staff with roles and permissions, returns and exchanges at any location, pickup in store, ship from store and the in-store tools to receive, send and adjust inventory. Purchase orders, transfers and low stock alerts run from the Shopify admin. There is no built-in loyalty program; Shopify points to more than one hundred apps for loyalty and CRM. Prices were shown in another currency from our location, so we have marked them as pending.

Who it is for

Retailers that already sell online with Shopify and want in-store sales in the same system.

Price

See vendor pricing (USD check pending): basic POS features come with every Shopify plan, and POS Pro is a per-location add-on billed yearly.

US price check pending. See the vendor pricing page.

Key features

• Multi-location inventory that syncs in real time across POS, the online store and other channels
• Customer profiles with order history across online and in-store purchases
• Pickup in store, ship from store and buy online, return in store on POS Pro
• Unlimited POS staff with roles and permissions on POS Pro
• Purchase orders, transfers and low stock alerts through Shopify Flow

Strengths and weaknesses

• Strength: One product catalog and stock count for the store and the website
• Strength: Customer profiles show lifetime value and orders from every channel
• Strength: Tap to Pay on a compatible iPhone works without extra hardware
• Weakness: Receiving, sending and adjusting inventory at the register require POS Pro
• Weakness: Loyalty programs come from third-party apps rather than built-in tools
• Weakness: USD prices were not shown from our location, so check the US pricing page

Key facts

• POS Pro: Add-on per location, billed yearly
• Free trial: 3 days for Shopify
• Hardware warranty: 1 year, 2 years with POS Pro
• Stated location support: 1,000+ locations

Where it ranks

Shopify POS is No. 2 in our Best POS Systems for Retail verdict and No. 4 in Best POS Systems for Small Business.