Stayntouch review

Stayntouch is a cloud-native PMS that fits larger independent hotels and boutique brands. The core PMS covers reservations, front desk, rate and revenue management, financials, groups and allotments, reporting, guest mobility and mobile housekeeping, which suits teams that work away from a fixed desk. The Stayntouch 2.0 suite adds native payments through Stayntouch Pay, a booking engine, a channel manager and a self-service kiosk. Its Connect APIs and integration hub list more than 1,400 integrations, which is the longest list among the vendors here. Stayntouch promises unlimited interfaces and upgrades and offers remote or on-site deployment. It ranks eighth because both the PMS and the suite are priced on request, and its focus on full-service and multi-property hotels makes it more than a 15-room inn needs. For a 100-room independent hotel, it belongs on the shortlist.

Who it is for

Larger independent and boutique hotels that want guest mobility tools and a wide integration hub.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Reservation, front desk, rate and revenue management in the core PMS
• Guest mobility and mobile housekeeping
• Groups and allotment management
• Stayntouch Pay native payment processing
• 1,400+ integrations through Connect APIs

Strengths and weaknesses

• Strength: Very large integration list for a PMS
• Strength: Kiosk, booking engine and channel manager available from the same vendor
• Strength: Remote or on-site deployment options
• Weakness: Both the PMS and the 2.0 suite are priced by request
• Weakness: Aimed more at full-service and multi-property operators than small inns
• Weakness: Few product details are published on the pricing page beyond feature lists

Key facts

• Integrations: 1,400+
• Products: Stayntouch PMS, Stayntouch 2.0 suite
• Deployment: Remote or on-site
• Pricing: On request

Where it ranks

Stayntouch is No. 9 in our Best Hotel Management Software verdict.