Syncro review

Syncro earns third place on value: one per-technician price covers both RMM and PSA, which most rivals sell separately. The Core plan costs $129 per technician per month billed annually, or $159 monthly, and includes unlimited managed endpoints across Windows, Mac, servers and network devices, automated Windows patching, custom alert profiles, policy inheritance and a scripting engine with a pre-built library. On the business side you get ticketing, estimates, invoicing, payments, recurring billing, a branded client portal, inventory and live chat, so a small MSP can bill clients without another tool. An MCP server lets AI assistants read device health and patch status. The Team plan, at $179 annually, adds Microsoft 365 security and multi-tenant management plus AI ticket triage. Weak spots are Windows-only patching on the published feature list and 24/5 support, which matters for shops that run overnight maintenance.

Who it is for

Small and mid-size MSPs that want RMM, ticketing and invoicing in one tool at a published price.

Price

From $129 per technician per month billed annually, or $159 monthly.

Core Plan Annual $129 per user, paid monthly
Quoted from the vendor pricing page on November 9, 2026.

Key features

• Unlimited managed endpoints, including Windows, Mac, servers and network devices
• Automated Windows patch management with policy inheritance
• Scripting engine with a pre-built script library
• PSA with ticketing, invoicing, recurring billing and a branded client portal
• MCP server so AI assistants can query device health and patch status

Strengths and weaknesses

• Strength: RMM and PSA in every plan, so no separate billing tool
• Strength: Unlimited endpoints per technician
• Strength: 14-day free trial with no credit card
• Weakness: Patch management is described for Windows only on the pricing page
• Weakness: Microsoft 365 security and AI ticket triage need the $179 Team plan
• Weakness: Live support runs 24/5, not 24/7

Key facts

• Plans: Core and Team
• Endpoints: Unlimited per technician
• Support: 24/5 live support
• Free trial: 14 days, no credit card

Where it ranks

Syncro is No. 3 in our Best RMM Software verdict.