Review · Project management
Teamwork.com review
Client work management for agencies and service firms that combines projects, time tracking, retainers, capacity planning and profitability reporting.
By the TopToolAdvisor research desk · Updated November 6, 2026
- Features (35%)
- 9.0
- Ease of use (35%)
- 8.6
- Value (30%)
- 8.8
Teamwork.com ranks first because it is built around client work rather than generic tasks, and the agency features arrive on affordable plans. Basics covers Gantt, table, list and board views, unlimited project templates and billable time tracking. Accelerate is the plan most agencies will want: it adds smart intake forms for client requests, 20,000 automations, workload and live capacity planning, time budgets and retainers, invoices built from logged time, and HubSpot and QuickBooks connections. Optimize adds quotes, scheduling by role or skill, tentative work, multi-currency budgets and revenue, cost and profitability insights, plus Salesforce and NetSuite. A free plan covers up to 5 users and 5 projects, and every plan includes role-based permissions, mobile apps, free training and SOC 2 compliance. The trade-off is that full profitability reporting sits behind a sales-led plan, and the AI features move to usage-based credits after an introductory period.
Who it is for
Creative, marketing and digital agencies of 5 to 100 people that bill by time or retainer and want project delivery and profitability in one tool.
Price
See vendor pricing (USD check pending); free plan for up to 5 users and 5 projects.
US price check pending. See the vendor pricing page.
Key features
- Gantt, table, list and board views with unlimited project templates on Basics
- Billable time tracking and reporting on every paid plan
- Time budgets, retainers and client invoices built from logged time on Accelerate
- Smart intake forms, workload planning and live capacity views
- Quotes, multi-currency budgets and revenue, cost and profitability insights on Optimize
Strengths and weaknesses
- Strength: Free plan for up to 5 users, so small studios can start without a contract
- Strength: Retainer and time budget tracking sit on the mid-tier plan, not only on enterprise
- Strength: US or EU data hosting, two-factor authentication and SOC 2 compliance on every plan
- Weakness: Quotes and profitability insights need the Optimize plan, which is sold through sales
- Weakness: AI is included only for an introductory period before usage-based credits launch
- Weakness: USD prices did not load for our location, so check the price for your team
Key facts
- Plans: Free, Basics, Accelerate, Optimize and Enterprise
- Free plan: Up to 5 users and 5 projects
- Free trial: 14 days, no credit card
- Data hosting: US or EU
Where it ranks
Teamwork.com is No. 1 in our Best Project Management Software for Agencies verdict.
Alternatives we scored
- Productive8.7
- ClickUp8.5
- Asana8.3
- monday.com8.2
Visit teamwork.com · Questions or corrections: editorial@toptooladvisor.com