Review · Industry software
Tock review
Reservation, ticketing and prepaid experience platform, now offered as Resy powered by Tock.
By the TopToolAdvisor research desk · Updated November 9, 2026
- Features (35%)
- 8.8
- Ease of use (35%)
- 8.2
- Value (30%)
- 7.4
Tock is the specialist for restaurants that sell the evening in advance. Now sold as Resy powered by Tock, the Essential plan at $289 a month covers reservations, table management, event ticketing and full prepayment for experiences, alongside credit card holds, cancellation fees and deposits. Tock adds Chargeback Coverage on contested chargebacks up to $25,000 a year per business, which matters when guests prepay large tickets, and exclusive booking groups let your best guests book first. The costs need careful reading. Essential takes a 3% fee on prepayments on top of standard card processing, and Premium at $459 a month lowers that to 2% and adds POS integrations, premium support and experience tools. For a tasting-menu room or winery where most revenue is prepaid, the fee can be worth it. For a casual restaurant that only needs bookings, Resy's Platform plan at the same price is the simpler fit.
Who it is for
Tasting-menu restaurants, wineries and event-led venues that sell prepaid tickets and experiences.
Price
Essential $289 per month with a 3% prepayment fee; Premium $459 per month with a 2% prepayment fee.
$289/month Powered by Get Essential 3% fee on prepayments
Quoted from the vendor pricing page on November 9, 2026.
Key features
- Reservations and table management
- Event ticketing and full prepayment for experiences
- Credit card holds, cancellation fees and deposits
- Chargeback Coverage on contested chargebacks up to $25,000 a year
- Exclusive booking groups that let top guests book first
Strengths and weaknesses
- Strength: Strong tools for ticketed and prepaid dining
- Strength: Chargeback Coverage on contested chargebacks
- Strength: Part of the Resy network for diner reach
- Weakness: Prepayments carry a 3% fee on Essential
- Weakness: POS integrations and lower fees need Premium at $459
- Weakness: Overlaps with Resy plans, which can confuse new buyers
Key facts
- Plans: Essential, Premium
- Prepayment fee: 3% on Essential, 2% on Premium
- Chargeback Coverage: Up to $25,000 a year per business
- Network: Part of the Resy network
Where it ranks
Tock is No. 7 in our Best Restaurant Reservation Systems verdict.
Alternatives we scored
- OpenTable8.7
- Yelp Guest Manager8.6
- Resy8.5
- Eat App8.4
Visit exploretock.com · Questions or corrections: editorial@toptooladvisor.com