TopToolAdvisor

Review · Industry software

Tock review

Reservation, ticketing and prepaid experience platform, now offered as Resy powered by Tock.

By the TopToolAdvisor research desk · Updated November 9, 2026

Features (35%)
8.8
Ease of use (35%)
8.2
Value (30%)
7.4

Tock is the specialist for restaurants that sell the evening in advance. Now sold as Resy powered by Tock, the Essential plan at $289 a month covers reservations, table management, event ticketing and full prepayment for experiences, alongside credit card holds, cancellation fees and deposits. Tock adds Chargeback Coverage on contested chargebacks up to $25,000 a year per business, which matters when guests prepay large tickets, and exclusive booking groups let your best guests book first. The costs need careful reading. Essential takes a 3% fee on prepayments on top of standard card processing, and Premium at $459 a month lowers that to 2% and adds POS integrations, premium support and experience tools. For a tasting-menu room or winery where most revenue is prepaid, the fee can be worth it. For a casual restaurant that only needs bookings, Resy's Platform plan at the same price is the simpler fit.

Who it is for

Tasting-menu restaurants, wineries and event-led venues that sell prepaid tickets and experiences.

Price

Essential $289 per month with a 3% prepayment fee; Premium $459 per month with a 2% prepayment fee.

$289/month Powered by Get Essential 3% fee on prepayments
Quoted from the vendor pricing page on November 9, 2026.

Key features

  • Reservations and table management
  • Event ticketing and full prepayment for experiences
  • Credit card holds, cancellation fees and deposits
  • Chargeback Coverage on contested chargebacks up to $25,000 a year
  • Exclusive booking groups that let top guests book first

Strengths and weaknesses

  • Strength: Strong tools for ticketed and prepaid dining
  • Strength: Chargeback Coverage on contested chargebacks
  • Strength: Part of the Resy network for diner reach
  • Weakness: Prepayments carry a 3% fee on Essential
  • Weakness: POS integrations and lower fees need Premium at $459
  • Weakness: Overlaps with Resy plans, which can confuse new buyers

Key facts

  • Plans: Essential, Premium
  • Prepayment fee: 3% on Essential, 2% on Premium
  • Chargeback Coverage: Up to $25,000 a year per business
  • Network: Part of the Resy network

Where it ranks

Tock is No. 7 in our Best Restaurant Reservation Systems verdict.

Alternatives we scored

Visit exploretock.com · Questions or corrections: editorial@toptooladvisor.com