UTAK POS review

UTAK is built in Quezon City for Filipino small businesses, and its homepage leads with two promises: BIR accreditation and after-sales support from real people. Instead of a monthly plan, UTAK sells six-month packages. The software-only package costs PHP 14,000 before VAT, which suits owners who already have an Android tablet, while full sets with a Lenovo tablet, stand, cash drawer and thermal printer reach PHP 49,999. Every package includes encoding of your items, online training, hardware delivery and software support. The POS handles parked orders, customer tracking, cash-drawer expense tracking and low-stock alerts, and the back office covers multi-store setup, product mix analysis and an audit trail. Offline mode keeps the register running during internet outages, a practical feature for many Philippine locations. UTAK also adds a free online store. The tradeoff is that the feature set is narrower than StoreHub's, and the six-month billing block means a larger upfront payment.

Who it is for

Small Filipino shops and cafes that want a BIR-accredited POS with human after-sales support

Price

See vendor pricing (USD check pending). Software-only package PHP 14,000 VAT-exclusive for 6 months; packages with hardware from PHP 29,999.

US price check pending. See the vendor pricing page.

Key features

• BIR-accredited POS, as stated on the UTAK homepage
• Offline mode that syncs data once the internet is back
• Selfie-based staff time-in and time-out
• Free UTAK Online store for taking orders on the web
• Customer display and kitchen display screens

Strengths and weaknesses

• Strength: Every package includes items encoding, online training, hardware delivery and software support
• Strength: UTAK promises real people in support, not automated replies
• Strength: Hardware packages include a 15GB GOMO SIM for connectivity
• Weakness: Pricing is sold in 6-month blocks rather than monthly
• Weakness: Full hardware sets run from PHP 29,999 to PHP 64,999 before VAT
• Weakness: Integrations beyond the listed partners are not detailed on the site

Key facts

• Software-only: PHP 14,000 VAT-ex for 6 months
• Offline mode: Yes
• BIR: Accredited, per UTAK
• Based in: Quezon City, Metro Manila

Where it ranks

UTAK POS is No. 3 in our Best POS Systems in the Philippines verdict.