Review · Industry software
Waitlist Me review
Simple waitlist and reservation app that texts and calls guests when their table is ready.
By the TopToolAdvisor research desk · Updated November 9, 2026
- Features (35%)
- 6.8
- Ease of use (35%)
- 8.9
- Value (30%)
- 8.6
Waitlist Me does one job, the walk-in line, and does it at the lowest price here. Hosts add parties on an iPad, Android tablet or computer, and the app texts or calls guests when it is their turn. Guests can check their place on a public waitlist page and see how many parties are ahead, with no app to install. Premium, at $27.99 a month billed annually or $34.99 monthly, adds a reservations calendar, a web widget for adding yourself to the list and a self check-in kiosk mode, with 1,000 notifications a month and $0.02 per extra message. Pro at $47.99 billed annually brings table management, two-way texting, reports and predictive wait estimates, and Platinum adds smart floorplans and server management. There is also a free version to try. What it lacks is everything around the line: no diner network, deposits or guest marketing, so it suits casual restaurants that run on walk-ins.
Who it is for
Walk-in restaurants on a tight budget that need a text-based waitlist more than a full booking platform.
Price
Free version available; Premium $27.99 per month billed annually or $34.99 monthly.
Premium $27.99/mo ($335.88 Annually)
Quoted from the vendor pricing page on November 9, 2026.
Key features
- Waitlist on iPad, Android tablet or computer with text and phone alerts
- Reservations calendar, web widget and self check-in kiosk mode
- Public waitlist page where guests check their place
- Table management, two-way texting and predictive wait estimates on Pro
- Smart floorplans and server management on Platinum
Strengths and weaknesses
- Strength: Lowest paid price on this list
- Strength: No contracts, set up costs or hidden fees, per Waitlist Me
- Strength: Guests need no app, everything works by text and phone browser
- Weakness: Premium includes 1,000 notifications a month, then $0.02 each
- Weakness: Table management needs Pro, floorplans need Platinum
- Weakness: No diner network or marketplace for new bookings
Key facts
- Paid plans: Premium, Pro, Platinum
- Free version: Yes
- Notifications: 1,000 a month on Premium, $0.02 each after
- Usage: Thousands of businesses in over 50 countries, per Waitlist Me
Where it ranks
Waitlist Me is No. 9 in our Best Restaurant Reservation Systems verdict.
Alternatives we scored
- OpenTable8.7
- Yelp Guest Manager8.6
- Resy8.5
- Eat App8.4
Visit waitlist.me · Questions or corrections: editorial@toptooladvisor.com