Chatling review

Chatling is the budget choice that does not strip out the features that matter for a docs bot. The free plan gives one agent, 200 AI credits and 500,000 characters of knowledge, which is enough to test a bot on a small site. Starter costs $21 a month billed annually or $25 monthly and raises the limits to 1,750 AI credits, two agents, two seats and 10 million knowledge base characters, and it adds weekly auto-sync of your sources, four actions and five workflows per agent, API access and full widget customization. Starter also unlocks flagship models from OpenAI, Anthropic, Google, Mistral and others. Chatling says the AI responds in over 80 languages and that it does not cap the number of users who chat with your bot. The trade-off is that credits are consumed at different rates depending on the model, so monthly capacity depends on your settings, and the integration list is shorter than on Chatbase or Botpress.

Who it is for

Small businesses and solo operators on a tight budget who still want auto-sync and actions.

Price

Free plan with 200 AI credits; Starter $21 per month billed $250 annually or $25 monthly.

$21 /month billed $250 annually
Quoted from the vendor pricing page on November 7, 2026.

Key features

• Knowledge base of up to 10 million characters on Starter
• Weekly knowledge base auto-sync from the Starter plan
• Actions and workflows per AI agent
• Models from OpenAI, Anthropic, Google, Mistral, xAI, DeepSeek and Z.ai
• Responds in over 80 languages

Strengths and weaknesses

• Strength: Lowest paid entry price on this list
• Strength: Free plan with 500,000 knowledge base characters
• Strength: No limit on how many visitors can use the chatbot
• Weakness: Free plan allows one agent and one seat
• Weakness: Credit usage varies by model, so message counts are less predictable
• Weakness: Fewer helpdesk integrations than the larger platforms

Key facts

• Free plan: Yes, 200 AI credits and 500,000 knowledge base characters
• Starter: $21 per month billed annually, 1,750 AI credits, 2 agents
• Languages: Over 80
• Security: GDPR compliant

Where it ranks

Chatling is No. 4 in our Best AI Chatbot Builders verdict.