Wonderchat review

Wonderchat is a good fit for a small business that wants to try a bot on its own website before paying anything. The free plan stores 100 webpages per agent, gives 50 AI replies a month and already includes an AI help desk, shared inbox and live chat handover, so a person can step in when the bot cannot answer. Starter at $32.50 a month billed yearly raises that to 200 webpages, 500 AI replies and unlimited team seats, and adds chat workflows and basic analytics. Wonderchat retrains on your webpages automatically each month on Starter and Basic and each week on Scale, while the free plan uses manual recrawls, and it can also learn from past tickets. Channels cover the website widget, email, Messenger, Instagram, Discord and Telegram, and the vendor lists support for over 80 languages. Limits appear around integrations and security: Zendesk and Freshdesk ticket sync and API access start on Basic at $125, while SSO, audit logs and the SOC 2 report sit on Enterprise.

Who it is for

Small teams that want a free starting point and a shared inbox alongside the bot.

Price

Free plan with 50 AI replies a month; Starter from $32.50 per month billed yearly.

Starter For a first agent on your site $ 32.50 /month billed yearly, 2 months free
Quoted from the vendor pricing page on November 7, 2026.

Key features

• Trains on webpages stored per agent, with monthly or weekly automatic retraining
• AI help desk and shared inbox included on the free plan
• Live chat handover to your team
• Website, email, Messenger, Instagram, Discord and Telegram channels
• Supports over 80 languages

Strengths and weaknesses

• Strength: Permanent free plan with 100 webpages per agent
• Strength: Unlimited team seats from the Starter plan
• Strength: Can be trained on past tickets and customer conversations
• Weakness: Free plan is limited to 50 AI replies a month
• Weakness: Zendesk and Freshdesk ticket sync starts on the $125 Basic plan
• Weakness: SSO, PII redaction and the SOC 2 report are Enterprise only

Key facts

• Free plan: Yes, 50 AI replies and 100 webpages per agent
• Starter: $32.50 per month billed yearly, 500 AI replies
• Basic: $125 per month billed yearly, 3,000 AI replies
• Languages: Over 80

Where it ranks

Wonderchat is No. 2 in our Best AI Chatbot Builders verdict.