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Review · Customer service

Clerk Chat review

A business texting app that adds SMS to existing phone numbers and Microsoft Teams, with a shared inbox and campaigns.

By the TopToolAdvisor research desk · Updated November 7, 2026

Features (35%)
7.8
Ease of use (35%)
8.2
Value (30%)
8.8

Clerk Chat is the cheapest way here to add a team texting inbox to numbers a business already owns. Growth is listed at $9.99 per user per month and Ultimate at $19.99, with a $60 saving a year shown for yearly billing. Both include messages described as unlimited, subject to terms, and Growth covers up to 8,000 contacts while Ultimate raises that to 50,000 and adds message campaigns. The app connects to existing numbers from Microsoft Calling Plans, Twilio and Telnyx, so there is no need to port or change carriers, and it is a Microsoft 365 Certified app that runs inside Teams. The shared inbox includes group messaging, internal threads, templates, variables, a blocklist and round-robin assignment. The low base price rises with add-ons: HubSpot, Salesforce and Microsoft Dynamics each cost $15 per seat per month, log exports $5 per seat, and a 48-hour 10DLC rush is $500.

Who it is for

Microsoft Teams businesses that want to text from their existing business numbers without porting.

Price

Growth from $9.99 per user per month, with a $60 yearly saving shown for annual billing; Ultimate is $19.99.

Growth $ 9.99 user / month
Quoted from the vendor pricing page on November 7, 2026.

Key features

  • Bring your own numbers, including Microsoft Calling Plan, Twilio and Telnyx numbers
  • Shared inbox, group messaging, internal threads and templates
  • Assign to and round-robin routing
  • Scheduled SMS, opt-in and opt-out handling and analytics
  • Message campaigns on the Ultimate plan

Strengths and weaknesses

  • Strength: Lowest per-user starting price on this list
  • Strength: Microsoft 365 Certified app for Teams
  • Strength: No need to port numbers or change carriers
  • Weakness: HubSpot, Salesforce and Microsoft Dynamics integrations cost $15 per seat per month each
  • Weakness: Campaigns need the $19.99 Ultimate plan
  • Weakness: Growth caps contacts at 8,000

Key facts

  • Growth: $9.99 per user per month, 8,000 contacts
  • Ultimate: $19.99 per user per month, 50,000 contacts
  • CRM integrations: $15 per seat per month each
  • 10DLC rush: $500 for 48-hour registration

Where it ranks

Clerk Chat is No. 5 in our Best Business Text Messaging Software verdict.

Alternatives we scored

Visit clerk.chat · Questions or corrections: editorial@toptooladvisor.com