TopToolAdvisor

Review · Customer service

Salesmsg review

A texting and calling platform that works inside CRMs such as HubSpot, with campaigns, a power dialer and AI agents.

By the TopToolAdvisor research desk · Updated November 7, 2026

Features (35%)
8.4
Ease of use (35%)
8.4
Value (30%)
8.0

Salesmsg is texting built for teams that work inside a CRM. Texts and calls log to the contact timeline automatically, workflows fire messages when a CRM event happens, and a Chrome extension lets reps text from any webpage. Basic costs $21 per month billed yearly and includes one seat, one number and 6,000 credits a year, which suits a solo rep or a small office testing business texting. Pro at $277 per month billed yearly includes 120,000 credits a year and is aimed at teams that text and call heavily. Campaign tools cover one-time broadcasts, multi-step drips, ringless voicemail and MMS, with business hours and after-hours handling. Calling includes recording, transcription, round-robin or IVR routing and a power dialer. AI agents can book meetings through Calendly, answer calls when the team is offline and handle routine inbox replies. The big gap between Basic and Pro is the main drawback for mid-sized teams.

Who it is for

Sales and admissions teams that live in HubSpot or another CRM and want texts logged automatically.

Price

Basic from $21 per month billed yearly with 1 seat, 1 number and 6,000 credits a year; Pro is $277 per month.

$21 / month / billed yearly 6,000 credits / year
Quoted from the vendor pricing page on November 7, 2026.

Key features

  • Two-way business texting from desktop and mobile with every conversation logged in the CRM
  • Shared team inbox and a Chrome extension for texting from any webpage
  • Broadcasts, multi-step drips, ringless voicemail and MMS campaigns
  • Calling with recording, transcription, routing and a power dialer
  • AI agents that book meetings, answer calls after hours and handle common inbox replies

Strengths and weaknesses

  • Strength: Deep native two-way sync with HubSpot
  • Strength: Texting and calling in one tool
  • Strength: 30-day money back guarantee
  • Weakness: Basic includes only 1 seat and 1 number
  • Weakness: The jump from Basic to Pro is large, $21 to $277 a month
  • Weakness: Credits are limited per year, so heavy senders need a higher plan

Key facts

  • Basic: $21 per month billed yearly, 6,000 credits a year
  • Pro: $277 per month billed yearly, 120,000 credits a year
  • Free trial: 14 days
  • Refund: 30-day money back guarantee

Where it ranks

Salesmsg is No. 3 in our Best Business Text Messaging Software verdict.

Alternatives we scored

Visit salesmessage.com · Questions or corrections: editorial@toptooladvisor.com