Review · Collaboration
Quo review
A business phone app for calling and texting from OpenPhone Technologies, with an AI agent called Sona included.
By the TopToolAdvisor research desk · Updated November 5, 2026
- Features (35%)
- 7.4
- Ease of use (35%)
- 9.2
- Value (30%)
- 8.6
Quo, from OpenPhone Technologies, is a lightweight business phone that suits small teams who call and text customers from laptops and mobiles. Starter costs $15 per user per month billed annually, or $19 monthly, and includes one new or ported number per user, calling and messaging to US and Canadian numbers, voicemail transcripts, the Quo API and email support. Every plan includes the Sona AI agent with 1,000 free automation credits, which Quo says covers about 10 calls. Business at $23 billed annually adds AI call summaries and transcripts, group calling, custom ring orders, call transfers, phone menus, HubSpot and Salesforce integrations, analytics, automatic call recording and live chat support. Scale adds AI call tags, onboarding and phone support. The limits show for offices replacing a full desk phone system: phone menus and transfers sit on Business, and the service focuses on US and Canadian calling.
Who it is for
Small teams in the US and Canada that mostly need shared business numbers for calls and texts.
Price
Starter from $15 per user per month billed annually ($19 monthly); Business $23, Scale from $47 monthly.
$ 15 Per user/per month Billed annually at $ 180
Quoted from the vendor pricing page on November 5, 2026.
Key features
- One new or ported local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts and the Quo API on every plan
- Sona AI agent with 1,000 free automation credits
- Phone menus, call recording and HubSpot and Salesforce sync on Business
Strengths and weaknesses
- Strength: Calls and texts share one simple app
- Strength: AI agent credits included on every plan
- Strength: 7-day free trial with a cancellation reminder
- Weakness: Phone menus and call transfers need Business
- Weakness: Starter support is email tickets only
- Weakness: Built around US and Canadian calling
Key facts
- Paid tiers: Starter $15, Business $23 per user per month billed annually; Scale $47 monthly
- Free trial: 7 days
- AI credits: 1,000 free automation credits, about 10 calls, on every plan
Where it ranks
Quo is No. 6 in our Best VoIP Phone Services verdict.
Alternatives we scored
- RingCentral RingEX8.8
- Dialpad8.7
- Nextiva8.7
- Zoom Phone8.6
Visit quo.com · Questions or corrections: editorial@toptooladvisor.com