Review · Sales & CRM
Creatio review
A no-code platform with AI agents and CRM products for sales, marketing and service, priced per seat or as an unlimited plan.
By the TopToolAdvisor research desk · Updated November 9, 2026
- Features (35%)
- 8.4
- Ease of use (35%)
- 7.8
- Value (30%)
- 7.6
Creatio approaches enterprise CRM as a no-code platform first. Its pricing page lists the Business and AI Studio platform at $40 per user per month on Growth and $75 on Enterprise, described as built for running automation at scale across teams, with an Unlimited plan that removes per-user limits. CRM products such as Sales, AI packages and extra user types are configured in a price calculator on top of the platform. The sales product brings a set of AI agents, including a Forecast Agent, a Territory Management Agent and a Next Best Step Agent, plus AI-assisted quoting with automated pricing approvals, a field sales mobile app for territory planning and visits, and partner collaboration features. The commercial terms are firm: a $10,000 annual minimum for new customers and a standard three-year contract. Creatio suits enterprises that want business teams, not only developers, to reshape sales workflows, and that are comfortable with a platform-plus-products pricing model.
Who it is for
Enterprises that want to build custom sales processes and agents on a no-code platform.
Price
Enterprise platform plan $75 per user per month; Growth $40; Unlimited on request. Minimum purchase $10,000 per year for new customers.
Enterprise Creatio Business & AI Studio $75 user / month
Quoted from the vendor pricing page on November 9, 2026.
Key features
- Business and AI Studio for no-code apps and AI agents
- Forecast Agent and Territory Management Agent for sales
- Field sales mobile app for territory planning and visits
- AI-assisted quotes with automated pricing approvals
- Partner collaboration for joint campaigns and shared leads
Strengths and weaknesses
- Strength: Per-seat or unlimited plan for organization-wide rollout
- Strength: No-code designers let business teams change processes
- Strength: Field sales app and partner tools in the sales product
- Weakness: Minimum purchase of $10,000 per year for new customers
- Weakness: Standard contract term is 3 years
- Weakness: CRM products and AI packages are priced on top of the platform plan
Key facts
- Enterprise plan: $75 per user per month
- Minimum purchase: $10,000 per year
- Contract term: 3 years standard
- Plans: Growth, Enterprise, Unlimited
Where it ranks
Creatio is No. 6 in our Best CRM for Enterprise verdict.
Alternatives we scored
Visit creatio.com · Questions or corrections: editorial@toptooladvisor.com