TopToolAdvisor

Review · Sales & CRM

Creatio review

A no-code platform with AI agents and CRM products for sales, marketing and service, priced per seat or as an unlimited plan.

By the TopToolAdvisor research desk · Updated November 9, 2026

Features (35%)
8.4
Ease of use (35%)
7.8
Value (30%)
7.6

Creatio approaches enterprise CRM as a no-code platform first. Its pricing page lists the Business and AI Studio platform at $40 per user per month on Growth and $75 on Enterprise, described as built for running automation at scale across teams, with an Unlimited plan that removes per-user limits. CRM products such as Sales, AI packages and extra user types are configured in a price calculator on top of the platform. The sales product brings a set of AI agents, including a Forecast Agent, a Territory Management Agent and a Next Best Step Agent, plus AI-assisted quoting with automated pricing approvals, a field sales mobile app for territory planning and visits, and partner collaboration features. The commercial terms are firm: a $10,000 annual minimum for new customers and a standard three-year contract. Creatio suits enterprises that want business teams, not only developers, to reshape sales workflows, and that are comfortable with a platform-plus-products pricing model.

Who it is for

Enterprises that want to build custom sales processes and agents on a no-code platform.

Price

Enterprise platform plan $75 per user per month; Growth $40; Unlimited on request. Minimum purchase $10,000 per year for new customers.

Enterprise Creatio Business & AI Studio $75 user / month
Quoted from the vendor pricing page on November 9, 2026.

Key features

  • Business and AI Studio for no-code apps and AI agents
  • Forecast Agent and Territory Management Agent for sales
  • Field sales mobile app for territory planning and visits
  • AI-assisted quotes with automated pricing approvals
  • Partner collaboration for joint campaigns and shared leads

Strengths and weaknesses

  • Strength: Per-seat or unlimited plan for organization-wide rollout
  • Strength: No-code designers let business teams change processes
  • Strength: Field sales app and partner tools in the sales product
  • Weakness: Minimum purchase of $10,000 per year for new customers
  • Weakness: Standard contract term is 3 years
  • Weakness: CRM products and AI packages are priced on top of the platform plan

Key facts

  • Enterprise plan: $75 per user per month
  • Minimum purchase: $10,000 per year
  • Contract term: 3 years standard
  • Plans: Growth, Enterprise, Unlimited

Where it ranks

Creatio is No. 6 in our Best CRM for Enterprise verdict.

Alternatives we scored

Visit creatio.com · Questions or corrections: editorial@toptooladvisor.com