Dolibarr ERP & CRM review

Dolibarr ranks ninth as a CRM but stands out for small businesses that want sales, billing and stock in a single free tool. It is an ERP and CRM suite where you enable only the modules you need: prospects and customers, opportunities, proposals, sales orders, contracts, tickets and a knowledge base on the CRM side, plus billing, bank reconciliation, double-entry accounting, stock, purchasing and manufacturing. The code is free open source software under GPL version 3 or later, and the latest release is 24.0.3. Dolibarr runs on Windows, Mac, Linux and Docker, with auto-installer packages for less technical users, and the project says upgrades work from any older version without losing data. A low-code Module Builder and an API help with customization. Because it is primarily an ERP, its pipeline and email tools are simpler than dedicated CRMs, and extra features often come from paid third-party add-ons on Dolistore.

Who it is for

small businesses that want CRM, invoicing and stock in one free tool

Price

Free and open source; no paid plan from the project, with cloud offers from third parties.

A FOSS model - Free Open Source Software
Quoted from the vendor pricing page on November 12, 2026.

Key features

• Prospects, customers, opportunities, proposals, sales orders and contracts
• Help desk tickets and a knowledge base
• Billing, bank reconciliation and double-entry accounting
• Stock, purchasing, shipments and manufacturing modules
• Low-code Module Builder and an API for connecting external tools

Strengths and weaknesses

• Strength: Enable only the modules you need, so a CRM-only setup stays simple
• Strength: Upgrades to the latest version are possible from any older version without losing data, per Dolibarr
• Strength: Runs on Windows, Mac, Linux and Docker, with auto-installer packages
• Weakness: Primarily an ERP, so CRM features are less specialized than in SuiteCRM or Twenty
• Weakness: Many extra features come from third-party add-ons on the Dolistore marketplace
• Weakness: No official hosted plan from the project itself

Key facts

• License: GPL version 3 or later
• Current release: 24.0.3
• Platforms: Windows, Mac, Linux, Docker, cloud
• Add-ons: Dolistore marketplace

Where it ranks

Dolibarr ERP & CRM is No. 9 in our Best Open Source CRM verdict.