Twenty review

Twenty is the pick for startups with engineers who would rather build on their CRM than work around it. The core is open source and free to self-host, and the managed cloud costs $9 per user per month for Pro or $39 for Organization, billed yearly. Pro already includes unlimited records, custom objects, custom fields and views, table, Kanban and calendar layouts, email and calendar sync, workflows and AI agents. Developers get REST and GraphQL APIs, webhooks, an MCP server and an apps framework for shipping custom objects and React components in TypeScript. Organization adds custom roles down to fields and rows, SAML or OIDC single sign-on, audit logs and priority support. The tradeoffs are fewer ready-made sales features than Close or Pipedrive and a setup that rewards some technical work. Founders without an engineer nearby may find HubSpot or folk quicker to start.

Who it is for

Technical founders who want to own their CRM data and customize it in code.

Price

Cloud Pro $9 per user per month and Organization $39 billed yearly; self-hosting the open-source core is free.

Cloud Pro is $9/user/month and Organization is $39/user/month, billed yearly.
Quoted from the vendor pricing page on November 6, 2026.

Key features

• Unlimited records, custom objects, fields and views on Pro
• Google and Microsoft email and calendar sync
• Workflows and AI agents included
• REST and GraphQL API, webhooks and an MCP server
• Apps framework for custom code in TypeScript

Strengths and weaknesses

• Strength: Self-hosting the open-source core is free
• Strength: Cloud Pro has no seat or record limits at $9 per user billed yearly
• Strength: A 30-day trial with no credit card
• Weakness: Pro roles are limited to Admin and Member
• Weakness: SSO and audit logs need Organization at $39 per user
• Weakness: Self-hosting means running and updating your own servers

Key facts

• Cloud Pro: $9 per user per month, billed yearly
• Organization: $39 per user per month, billed yearly
• Self-hosting: Free open-source core
• Free trial: 30 days

Where it ranks

Twenty is No. 6 in our Best CRM for Startups verdict.