TopToolAdvisor

Review · AI tools

Fathom review

An AI notetaker that records, transcribes and summarizes calls, with a free plan that keeps unlimited recordings.

By the TopToolAdvisor research desk · Updated November 6, 2026

Features (35%)
8.8
Ease of use (35%)
9.2
Value (30%)
9.2

Fathom ranks first because it gives away the core of the job and charges modestly for the team layer. Every plan, including Free, records and transcribes unlimited meetings and produces an instant summary, so a team can trial it on real calls before paying anything. The Team plan at $15 per user per month billed annually adds a shared workspace with folders, comments and playlists, AI action items after each call, trackers that flag moments such as competitor mentions, and HIPAA compliance under a standard BAA. Business at $25 adds CRM field sync, a deal view and coaching scorecards, which matters most to sales and customer success teams. Fathom also offers a bot-free capture mode in beta on Mac and connects to Claude and ChatGPT. The limits are the 2 user minimum on team plans and some features, such as account-wide search with Ask Fathom, that are still marked as beta.

Who it is for

Teams that want unlimited recorded meetings and instant summaries at a low per-seat cost, with CRM sync on higher plans.

Price

Free plan; Team from $15 per user per month billed annually (2 user minimum).

Fathom Pricing 2026: Free Plan or Plans from $15/mo
Quoted from the vendor pricing page on November 6, 2026.

Key features

  • Unlimited recordings and transcription on every plan, including Free
  • Instant AI call summaries with more than 15 customizable templates such as BANT and Sandler
  • AI-generated action items and follow-up emails on paid plans
  • Ask Fathom chat within a call and, in beta, across all calls
  • Choice of bot capture or bot-free capture (beta on Mac)

Strengths and weaknesses

  • Strength: The free plan keeps unlimited recordings and transcripts
  • Strength: Team plan includes HIPAA compliance with a standard BAA
  • Strength: Integrations with Claude, ChatGPT, Zapier, Slack, HubSpot and Salesforce
  • Weakness: Team and Business plans require at least 2 users
  • Weakness: CRM field sync and coaching metrics need the $25 Business plan
  • Weakness: Account-wide Ask Fathom is still labeled beta

Key facts

  • Free plan: Yes, unlimited recordings and transcription
  • Team plan: $15 per user per month billed annually, 2 user minimum
  • Business plan: $25 per user per month billed annually
  • Guarantee: 90 day guarantee on paid plans

Where it ranks

Fathom is No. 1 in our Best AI Meeting Assistants verdict.

Alternatives we scored

Visit fathom.ai · Questions or corrections: editorial@toptooladvisor.com