FireHydrant review

FireHydrant ranks sixth with a well structured product that gets expensive as needs grow. The free plan supports up to 10 responders with 2 runbooks, the Slack and Teams chatbot, 1 public status page and 3 integrations. Pro costs $25 per responder a month billed annually and adds 5 runbooks, a retrospective template, unlimited public status pages, a service catalog, 10 custom fields and SSO. Pro also includes Signals on-call and alerting with scheduling, unlimited escalation policies and push, Slack, Teams and email notifications, while SMS and voice are bought separately and Signals is charged by the number of alerts. A Signals Migrator imports PagerDuty or Opsgenie configuration. The limits on Pro are tight for a growing team: 5 runbooks and 5 integrations, with AI summaries, private incidents, incident analytics and audit logs held for Enterprise. A 14-day Pro trial needs no credit card.

Who it is for

Teams that want runbook-driven incident response with on-call alerting priced by alert volume.

Price

Free plan for up to 10 responders; Pro $25 per responder per month billed annually.

Pro $25 /responder/month, billed annually
Quoted from the vendor pricing page on November 9, 2026.

Key features

• Incident runbooks and a Slack and Teams chatbot
• Signals on-call scheduling with unlimited escalation policies
• Service catalog and retrospective templates
• Unlimited public status pages on Pro
• Signals Migrator for PagerDuty or Opsgenie configuration

Strengths and weaknesses

• Strength: Free plan for up to 10 responders with 1 public status page
• Strength: 14-day Pro trial with no credit card
• Strength: Migration tool for PagerDuty and Opsgenie setups
• Weakness: SMS and voice notifications cost extra on Pro
• Weakness: Pro is limited to 5 runbooks and 5 integrations
• Weakness: AI summaries, private incidents and analytics need Enterprise

Key facts

• Free plan: Yes, up to 10 responders
• Pro: $25 per responder a month billed annually
• Free trial: 14 days of Pro, no card
• Signals billing: Based on number of alerts

Where it ranks

FireHydrant is No. 6 in our Best Incident Management Software verdict.