HelpDocs review

HelpDocs is a focused help center tool with a clear price list. Sprout costs $99 a month billed annually, or $129 monthly, for 5 editors, 3 languages and unlimited viewers, and already includes AI drafts and rewrites, Ask AI, the Lighthouse widget for in-app help and custom CSS and JavaScript. Bloom at $239 a month moves to 15 editors and 20 languages and adds advanced permissions, an audit trail, embedded JWT SSO and custom HTML templates. Harvest at $399 a month adds SAML and OIDC SSO, IP restriction and unlimited languages. You can start a 14 day trial without a demo call or credit card. Because editors are capped per plan rather than billed one by one, it is good value for a small team and less so once many people need to write. It is designed for customer help centers rather than internal wikis.

Who it is for

Small support teams that want a branded help center at a flat monthly price with unlimited viewers.

Price

Sprout $99, Bloom $239 and Harvest $399 a month billed annually; $129, $299 and $499 billed monthly.

Sprout Professional knowledge base software for small teams. Includes HelpDocs AI $129 $99 /month billed annually
Quoted from the vendor pricing page on November 5, 2026.

Key features

• AI drafts, rewrites and Ask AI on every plan
• Lighthouse widget for in-app help
• Custom CSS and JavaScript from the entry plan
• Advanced permissions, audit trail and embedded SSO on Bloom
• SAML and OIDC SSO with IP restriction on Harvest

Strengths and weaknesses

• Strength: Flat price with unlimited anonymous viewers
• Strength: No demo call or credit card needed for the 14 day trial
• Strength: Prices shown in USD, EUR or GBP
• Weakness: Sprout includes only 5 editors and 3 languages
• Weakness: Advanced permissions require the $239 Bloom plan
• Weakness: Not built for internal team wikis

Key facts

• Entry plan: Sprout, $99 a month billed annually for 5 editors
• Free trial: 14 days, no credit card
• Viewers: Unlimited on every plan
• Extra editors: $25 each on Harvest

Where it ranks

HelpDocs is No. 7 in our Best Knowledge Base Software verdict.