Review · Industry software
Lofty review
An AI-driven real estate platform that combines an IDX website, CRM, marketing automation and optional lead generation.
By the TopToolAdvisor research desk · Updated November 6, 2026
- Features (35%)
- 9.3
- Ease of use (35%)
- 8.3
- Value (30%)
- 7.6
Lofty puts the IDX website, CRM and marketing automation for a real estate business on one platform. Every plan, from Lofty Agent to Enterprise, includes a customizable IDX website, an AI-powered CRM with unlimited contacts, email and texting, a basic dialer, campaign segments, a mobile app and Google and Outlook calendar and email integrations. Smart Plans run multi-step follow-up across email, text, calls and direct mail, and the platform adds transaction management and a reporting suite. Higher plans add advanced lead routing, team management, single sign-on and white labeling for brokerages. Lofty also sells AI agents, including a Sales Agent that acts as a virtual ISA, as add-ons, along with a power dialer and paid lead generation. The downside is cost visibility: no plan shows a price, and ad-based lead packages carry a 20% management fee on top of spend. For a team that wants one vendor running site, CRM and follow-up, it is the most complete bundle here.
Who it is for
Teams and brokerages that want the website, CRM, dialer and AI follow-up from one vendor.
Price
See vendor pricing (USD check pending).
US price check pending. See the vendor pricing page.
Key features
- Customizable IDX website on every plan
- AI-powered CRM with unlimited contacts
- Smart Plans that automate follow-up across email, text, calls and direct mail
- Transaction management and reporting
- AI agents for lead conversion, social posting and homeowner follow-up
Strengths and weaknesses
- Strength: Website, CRM and marketing tools in one login
- Strength: Four plans from single agent to enterprise
- Strength: Calendar and email integrations with Google and Outlook
- Weakness: Every plan requires a pricing request
- Weakness: Power dialer and AI agents are add-ons
- Weakness: Lead generation carries a 20% ad management fee
Key facts
- Plans: Lofty Agent, Team, Broker and Enterprise
- Lead generation: Optional buyer and seller ad campaigns with a 20% ad management fee
- Training: Over 50 live training sessions a week
Where it ranks
Lofty is No. 4 in our Best CRM for Real Estate Agents verdict.
Alternatives we scored
- Follow Up Boss9.0
- Wise Agent8.6
- Cloze8.4
- BoldTrail8.3
Visit lofty.com · Questions or corrections: editorial@toptooladvisor.com