Medusa review

Medusa ranks ninth because it gives enterprise developers an open source commerce core with no GMV fee, though it expects more engineering than a hosted suite. The framework includes advanced product management, multiple sales channels for multi-store and POS, multi-warehouse inventory with reservations, multi-regional currencies and tax rules, and a promotion engine with B2B pricing. Medusa Cloud hosts the backend and storefront from GitHub with previews, autoscaling from the Launch plan and built-in search. Every Cloud plan allows unlimited orders, products, sales channels and regions, with a 0.0% GMV platform fee. Develop starts at $29 a month, Launch at $99 and Scale at $299. Enterprise adds RBAC, SSO, audit logs, a dedicated support engineer, specialized migration support, BYOC and a 99.99% uptime guarantee, which most large retailers will need. Medusa names EightSleep, Heineken and Mitsubishi Motors among its users. Budget for the build itself, since plan prices cover hosting.

Who it is for

Brands with in-house developers that want an open source commerce core and predictable infrastructure pricing.

Price

Medusa Cloud Develop from $29 a month, Launch from $99, Scale from $299; Enterprise custom; 0.0% GMV fee.

Develop From $29 /mo
Quoted from the vendor pricing page on November 9, 2026.

Key features

• Unlimited orders, products, sales channels, regions and currencies on every Cloud plan
• Multi-warehouse inventory with order reservations
• Advanced promotion engine with campaigns and B2B pricing
• Built-in search with semantic and hybrid search on Scale and Enterprise
• Enterprise license with RBAC, SSO, audit logs and a 99.99% uptime guarantee

Strengths and weaknesses

• Strength: 0.0% GMV platform fee on all Cloud plans
• Strength: You own and control all source code
• Strength: Medusa MCP, Cloud CLI and a development agent for AI-assisted builds
• Weakness: RBAC, SSO and audit logs require the Enterprise plan
• Weakness: Cloud plan prices cover hosting, so you still pay to build the store
• Weakness: Usage such as edge requests and search requests is metered above plan limits

Key facts

• GMV platform fee: 0.0%
• Cloud plans: Develop, Launch, Scale, Enterprise
• Enterprise uptime: 99.99% guarantee
• License: Open source

Where it ranks

Medusa is No. 9 in our Best Ecommerce Platforms for Enterprise verdict.