Rivo review

Rivo is the strongest value pick for retailers who want tiers. Its free plan covers up to 200 monthly orders with a loyalty points program, ways to earn and redeem, branding and automated email campaigns. The $15 Essential plan raises the cap to 500 orders and adds a dedicated loyalty and referral page, product page embeds, on-site prompts, two integrations and Shopify POS. The $49 Scale plan is the one to compare: it includes 400 orders, then $20 per 100 more, and adds VIP tiers, points expiry, bonus campaigns, analytics, custom CSS and fonts and the referrals program, with the listing stating a cap of $499 a month regardless of volume. Plus at $499 covers up to 2,500 orders and adds custom integrations, advanced analytics, a developer toolkit and checkout extensions. The listing names Klaviyo, Gorgias, Postscript and Attentive integrations. The gaps are an English-only listing and overage pricing that rises quickly between 400 and 2,500 orders.

Who it is for

DTC brands that want VIP tiers and referrals at a mid-range price with a cap on monthly cost.

Price

Free plan up to 200 monthly orders; Essential $15 a month for up to 500 orders.

Essential $15 / month Up to 500 monthly orders
Quoted from the vendor pricing page on November 9, 2026.

Key features

• Loyalty points program with automated email campaigns on the free plan
• Loyalty and referral page, on-site prompts and Shopify POS on the $15 plan
• VIP tiers, points expiry, bonus campaigns and referrals program on the $49 Scale plan
• Custom CSS and fonts for advanced branding
• Rivo Developer Toolkit and checkout extensions on the Plus plan

Strengths and weaknesses

• Strength: VIP tiers from $49 a month, lower than most Shopify rivals
• Strength: Scale plan pricing is capped at $499 a month regardless of volume
• Strength: 24/7 human support listed on paid plans
• Weakness: Listing shows English as the only app language
• Weakness: Scale charges $20 per 100 orders above 400
• Weakness: Custom integrations such as Klaviyo events need the $499 Plus plan

Key facts

• Free plan: Yes, up to 200 monthly orders
• Paid plans: $15, $49 and $499 a month
• Free trial: 14 days
• Shopify App Store rating: 4.7 from 1,439 reviews at check time

Where it ranks

Rivo is No. 2 in our Best Loyalty Program Software verdict.