SuperOps review

SuperOps combines RMM and PSA in one product and charges per endpoint, so you can add technicians without buying seats. The Prime plan covers endpoint management for Windows, macOS and Linux, remote troubleshooting and alerting, advanced network monitoring with discovery, topology maps and endpoints that act as probes, and automated patching with policies, scan schedules, install windows and deferrals. Ticketing, SLA management, a service portal, project management, a knowledge base and IT documentation come with it, and runbooks, event triggers and scripting handle automation. Prime Plus adds Apple and Android device management with zero-touch enrollment. AI features include ticket summaries, script generation and MCP access. The drawbacks are pricing and maturity: SuperOps now asks you to request a quote, it says AI agents will be paid add-ons with pricing to be announced, and its Agentic OS is labeled beta.

Who it is for

MSPs and IT teams that want RMM, ticketing and project management in one modern interface with no per-technician fees.

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Endpoint management for Windows, macOS and Linux with automated patching
• Network monitoring with discovery, topology mapping and probes
• Built-in ticketing, service desk, SLA management and knowledge base
• Splashtop remote access, with TeamViewer and ScreenConnect as bring your own license
• Apple and Android MDM on the Prime Plus plan

Strengths and weaknesses

• Strength: Unlimited technicians at no extra charge
• Strength: RMM and service desk ship together on the base plan
• Strength: Integrations with Bitdefender, SentinelOne, Sophos, ESET and Acronis
• Weakness: Prices are now quote only
• Weakness: AI agents will be paid add-ons with pricing not yet announced
• Weakness: Agentic OS is still in beta

Key facts

• Plans: Prime and Prime Plus
• Pricing model: Per endpoint, unlimited technicians
• MDM: Prime Plus only
• Free trial: Yes, length not published

Where it ranks

SuperOps is No. 7 in our Best RMM Software verdict.