Text Request review

Text Request prices by text line and message volume rather than by seat, which helps businesses where many people answer the same number. Basic costs $59.99 per month billed monthly, with a discount for new customers during the first three months, and includes 1,000 texts, one dashboard (one text line) and additional texts at $0.058. Every plan allows unlimited users, contacts and devices, and covers two-way texting, sequences, mass texting, payments, SMS chat, templates, 10DLC verified sending and scheduled messages. Starter at $145 per month adds two dashboards, location requests, unlimited keywords, a Chrome extension and third-party integrations, and Corporate at $295 covers five lines. Text-to-pay and automated review requests make it useful for vets, tutors and other service businesses. API access is reserved for Enterprise at $575 per month, and the entry plan has only one line, so multi-location businesses need a higher tier.

Who it is for

Small businesses that want many staff on one text line without per-user fees.

Price

Basic from $59.99 per month billed monthly for 1,000 texts and 1 text line; new-customer discounts may apply.

Basic $47.99$59.99 Billed monthly
Quoted from the vendor pricing page on November 7, 2026.

Key features

• Two-way texting, mass texting, sequences and scheduled messages
• Payments and invoices by text
• Unlimited users, contacts, devices and contact groups
• Automated SMS review requests for Google and Facebook
• Chrome extension and third-party integrations from the Starter plan

Strengths and weaknesses

• Strength: No per-user fees on any plan
• Strength: Free support and no contracts
• Strength: US-based in-house support team
• Weakness: Basic includes only one dashboard, which is one text line
• Weakness: Integrations and the Chrome extension start on Starter at $145 a month
• Weakness: API access is limited to Enterprise at $575 a month

Key facts

• Basic: $59.99 per month, 1,000 texts, 1 dashboard
• Starter: $145 per month, 2,500 texts, 2 dashboards
• Corporate: $295 per month, 6,500 texts, 5 dashboards
• Users: Unlimited on every plan

Where it ranks

Text Request is No. 8 in our Best Business Text Messaging Software verdict.