Weave review

Weave is a patient communication platform rather than a classic CRM, and for many small practices that is the better fit. It puts the phone system, two-way and bulk texting, appointment reminders, recall reminders, online scheduling, digital forms, reviews, email marketing and payments in one place, with a customer profile that pops up when a patient calls. Missed call texting and AI Call Intelligence target the calls that never become appointments, which is where small practices lose new patients. Pricing starts at $199 per month, and every plan includes onboarding and support, with monthly bulk texting allotments ranging from 1,500 to 15,000 messages by tier. The limits are scope and specialty: Weave does not manage referral pipelines or complex segments the way Salesforce or LeadSquared do, and features such as practice analytics and insurance verification are listed for dental practices only.

Who it is for

Dental, optometry and medical practices whose outreach runs on phone calls and text messages.

Price

From $199 per month.

Find just what you need and get the most out of Weave with simple plans and pricing, starting from $199 per month.
Quoted from the vendor pricing page on November 10, 2026.

Key features

• VoIP phones with call pop showing patient information
• Two-way texting, bulk texting and missed call texting
• Appointment reminders, confirmations and recall reminders
• Online scheduling and digital forms
• Reviews, email marketing, text to pay and payment plans

Strengths and weaknesses

• Strength: Phones, texting and reminders in one system
• Strength: AI Call Intelligence turns call data into follow-up opportunities
• Strength: Plans include onboarding and support
• Weakness: Not a full CRM pipeline for referrals or B2B outreach
• Weakness: Plan prices beyond the starting figure need a sales call
• Weakness: Some features such as practice analytics and insurance verification are dental only

Key facts

• Starting price: $199 per month
• Bulk texting: 1,500 to 15,000 messages per month by plan
• Phones: Up to 15 on Ultimate

Where it ranks

Weave is No. 4 in our Best CRM for Healthcare verdict.