Jotform review

Jotform places third because it is the most flexible general form tool here, and surveys are only one of the jobs it covers. The free Starter plan includes all standard features with 5 forms and 100 monthly submissions, which is enough for a small feedback program. Bronze at $34 a month billed annually raises the limits to 25 forms and 1,000 submissions, Silver to 50 forms and 2,500 submissions, and Gold to 100 forms and 10,000 submissions with HIPAA-enabled features. Every plan includes payment submissions and signed documents up to a monthly limit, so the same account can run an event registration and its follow-up survey. Nonprofits and schools get 50 percent off the Bronze, Silver and Gold plans. The limits are the trade-off: plans below Enterprise allow one user, there is no paid-plan trial, and survey analysis is lighter than in survey specialists such as SurveyMonkey or QuestionPro.

Who it is for

Small teams and nonprofits that need surveys plus other forms, payments and signed documents from one tool.

Price

Free Starter plan; Bronze from $34 per month billed annually.

Bronze $ 34 /month Billed annually
Quoted from the vendor pricing page on November 5, 2026.

Key features

• Free Starter plan with 5 forms and 100 monthly submissions
• Form templates for surveys, registrations, orders and applications
• Payment collection and signed documents on every plan, with monthly limits
• HIPAA-enabled features on the Gold plan
• Enterprise plan with multiple users, SSO, data residency and custom domain

Strengths and weaknesses

• Strength: Covers surveys and operational forms, payments and signatures in one account
• Strength: 50 percent discount on Bronze, Silver and Gold for nonprofits and education
• Strength: 30-day money back guarantee on paid plans
• Weakness: Paid plans below Enterprise are single-user
• Weakness: No free trial of paid plans, only the free Starter plan
• Weakness: Free forms carry Jotform branding

Key facts

• Plans: Starter (free), Bronze, Silver, Gold, Enterprise
• Monthly submissions: 100 on Starter, 1,000 on Bronze, 2,500 on Silver, 10,000 on Gold
• Users: 1 user on all plans below Enterprise

Where it ranks

Jotform is No. 2 in our Best Survey Software verdict.