Review · Ecommerce
Kangaroo Rewards review
An omnichannel loyalty platform with points, tier rewards, referrals and email and SMS marketing.
By the TopToolAdvisor research desk · Updated November 9, 2026
- Features (35%)
- 8.0
- Ease of use (35%)
- 7.6
- Value (30%)
- 6.8
Kangaroo Rewards suits retailers that sell in stores as well as online and want messaging in the same tool. Its Shopify listing describes a digital loyalty platform with personalized offers and rewards, targeted marketing and segmentation, referrals, VIP tiers and omnichannel options. The one published plan, Ultimate, costs $199 a month and includes 1,000 orders, with a charge of 20 cents per order after that. It includes point rewards, tier rewards, offers, email and SMS marketing, referrals, a contest module, reviews and chat, email and phone support. The listing also shows stamp or punch cards, cash back programs, digital wallets and push notifications, and it works with Shopify POS and Lightspeed. Programs can be branded with your colors, logo and images. The downsides are the lack of a free plan, a single high entry price and a small number of Shopify reviews, which makes it harder to judge than the larger apps on this list.
Who it is for
Retailers with physical stores that want loyalty and customer messaging in one tool.
Price
Ultimate plan $199 a month including 1,000 orders, then 20 cents per order.
Ultimate Plan $199 / month
Quoted from the vendor pricing page on November 9, 2026.
Key features
- Point rewards, tier rewards and offers
- Referral engine for brand advocates
- Email, SMS and push notification campaigns with segmentation
- Contest module and reviews
- Works with Shopify POS and Lightspeed
Strengths and weaknesses
- Strength: Loyalty and SMS and email marketing in one plan
- Strength: Chat, email and phone support
- Strength: Stamp cards, cash back and digital wallets listed
- Weakness: No free plan
- Weakness: Only one plan published, at $199 a month
- Weakness: Fewer Shopify reviews than rivals, 59 at check time
Key facts
- Free plan: No
- Paid plan: Ultimate, $199 a month with 1,000 orders
- POS: Shopify POS and Lightspeed
- Shopify App Store rating: 4.9 from 59 reviews at check time
Where it ranks
Kangaroo Rewards is No. 9 in our Best Loyalty Program Software verdict.
Alternatives we scored
- Smile.io8.9
- Rivo8.8
- BON Loyalty8.7
- Joy Loyalty8.7
Visit kangaroorewards.com · Questions or corrections: editorial@toptooladvisor.com