Podium review

Podium is the broadest platform here, built for local businesses that want texting to drive sales. Core costs $399 per month and includes unlimited contacts, one-to-one text messages, team members, conversation history, call recordings and voicemail transcriptions, with five phone numbers and 250 bulk message credits. Pro at $599 per month adds an AI Concierge and AI Reputation Specialist, automatic lead routing, advanced automations, lead capture forms, text surveys, MMS marketing and 15 numbers. Every plan pulls website form leads, chat and third-party leads into one inbox with folders, assignments and templates, and review management with AI responses is included. Customer success, onboarding and phone, chat and email support come with Core. The downside is price: a small team that only needs a shared texting number pays far more here than with Quo or Heymarket, and plans are bought through sales.

Who it is for

Local businesses such as dealerships and home services that want texting, reviews and payments in one platform.

Price

From $399 per month on Core with 5 numbers and unlimited one-to-one texts; Pro is $599 per month.

Core With essential Al features, respond to and convert more leads faster. $399 per month
Quoted from the vendor pricing page on November 7, 2026.

Key features

• Unlimited one-to-one text messages, contacts, team members and conversation history
• A single inbox with folders, assignments and templates
• Review management with AI responses and a website chat widget
• Call recordings, transcripts and voicemail transcriptions
• AI Employee add-on that replies to customers day and night

Strengths and weaknesses

• Strength: Unlimited users and one-to-one texts on every plan
• Strength: Bundles reviews, web chat and lead capture
• Strength: Dedicated customer success manager on Core
• Weakness: Highest starting price on this list at $399 per month
• Weakness: Plans are sold through sales
• Weakness: Bulk messages are capped at 250 credits a month on Core

Key facts

• Core: $399 per month, 5 numbers, 250 bulk message credits
• Pro: $599 per month, 15 numbers, 500 bulk message credits
• Additional numbers: $5 per month each
• Team members: Unlimited

Where it ranks

Podium is No. 7 in our Best Business Text Messaging Software verdict and No. 6 in Best Review Management Software.