Review · Sales & CRM
Yesware review
A sales email tracker for Gmail and Outlook with open, link and attachment tracking, campaigns and Salesforce sync.
By the TopToolAdvisor research desk · Updated November 12, 2026
- Features (35%)
- 8.5
- Ease of use (35%)
- 8.5
- Value (30%)
- 8.5
Yesware is one of the few trackers built for both Gmail and Outlook, with a Chrome extension for Gmail and an add-on for Outlook. The Free Forever plan covers basic open and attachment tracking, but its tracking views are limited to emails sent less than 24 hours ago, so it works more as a trial than a daily tool. Pro, at $15 per seat per month billed annually or $19 monthly, unlocks unlimited open, link and attachment tracking plus a personal activity report and a recipient engagement report. Premium at $35 removes Yesware branding and adds unlimited campaigns, shared templates and team reporting. Enterprise at $65 is aimed at Salesforce shops, with an inbox sidebar and sync of sent emails, replies and calendar events. Campaign limits on Pro are tight at 20 recipients a month, so reps who run outbound sequences will need Premium. For reps who mainly want to know who opened, clicked and viewed attachments, Pro is a fair price.
Who it is for
Reps who want full tracking in Gmail or Outlook without a CRM
Price
Free plan; Pro from $15 per seat per month billed annually or $19 billed monthly.
Pro $15 Seat / month Billed annually For solo sales professionals & small businesses
Quoted from the vendor pricing page on November 12, 2026.
Key features
- Unlimited email open, link and attachment tracking on Pro
- Gmail Chrome extension and Outlook add-on
- Personal activity and recipient engagement reports
- Multi-channel campaigns with email, call and LinkedIn touches
- Salesforce inbox sidebar and bi-directional activity sync on Enterprise
Strengths and weaknesses
- Strength: Works in both Gmail and Outlook
- Strength: Pro tracks attachments as well as opens and clicks
- Strength: Free Forever plan for basic open tracking
- Weakness: Free plan limits tracking views to emails sent less than 24 hours ago
- Weakness: Pro allows only 20 campaign recipients a month
- Weakness: Removing Yesware branding starts on Premium at $35 per seat billed annually
Key facts
- Mail clients: Gmail (Chrome extension) and Outlook (add-on)
- Plans: Free, Pro $15, Premium $35, Enterprise $65 per seat per month billed annually
- Campaign recipients: 10 a month on Free, 20 on Pro, unlimited on Premium and Enterprise
Where it ranks
Yesware is No. 3 in our Best Email Tracking Software verdict.
Alternatives we scored
- HubSpot Sales Hub8.8
- Mailbutler8.5
- Mailtrack8.2
- Mixmax8.2
Visit yesware.com · Questions or corrections: editorial@toptooladvisor.com