TopToolAdvisor

Review · Marketing

Constant Contact review

An email and social media marketing platform aimed at small businesses, with live onboarding and phone support on every plan.

By the TopToolAdvisor research desk · Updated November 6, 2026

Features (35%)
7.9
Ease of use (35%)
9.0
Value (30%)
7.8

Constant Contact is built for owners who would rather call someone than read a help article. Every plan, including Lite, comes with live 1:1 onboarding and live phone and chat support, which is unusual at this price. Lite starts at $10.20 a month billed annually and covers the drag and drop editor, an AI copy generator, templates, signup forms and automatic posting to Facebook, Instagram and LinkedIn. Event hosting, product sales and payments are on every plan too. The limits show up in automation and targeting: Lite has one automation template and one custom segment. Standard, from $29.75, adds scheduling, subject line testing, three automation templates, resends to non-openers and ten segments. Premium, from $68, opens custom automations and unlimited segments. Prices depend on contacts and sends, and sends beyond the allowance cost $2 per 1,000.

Who it is for

Owners who want live help and social posting alongside their email newsletter.

Price

Lite from $10.20 per month billed annually; Standard from $29.75, Premium from $68; save 15% when you prepay 12 months.

Lite Starting at $ 10 20 /mo billed annually
Quoted from the vendor pricing page on November 6, 2026.

Key features

  • Live 1:1 onboarding and live phone and chat support on every plan
  • Drag and drop editor, AI copy generator and email templates
  • Automatic posting to Facebook, Instagram, LinkedIn and other networks
  • Event hosting, product sales and payments on all plans
  • 300 integrations including Shopify, Eventbrite, Canva and Zapier

Strengths and weaknesses

  • Strength: Live phone and chat support from the cheapest plan
  • Strength: Social posting and email share one account
  • Strength: Lite is priced for very small budgets
  • Weakness: Lite includes 1 automation template and 1 custom segment
  • Weakness: No permanent free plan
  • Weakness: Sends over the plan allowance cost $2 per 1,000

Key facts

  • Lite: From $10.20 per month billed annually
  • Standard: From $29.75 per month billed annually
  • Premium: From $68 per month billed annually
  • Overage: $0.002 per send over the allowance

Where it ranks

Constant Contact is No. 4 in our Best Email Marketing Software for Small Business verdict and No. 7 in Best Email Marketing Software.

Alternatives we scored

Visit constantcontact.com · Questions or corrections: editorial@toptooladvisor.com