Diversified Municipal Center review

Diversified Municipal Center has the lowest published unit price on this list: the Utility Authority Package costs $3 per property per year, and the broader Local Government Package costs $6. Both include unlimited users, hosting and support. The utility package covers meter-to-cash billing for water, sewer, gas and electric, work orders, asset management with preventive maintenance, permits and inspections, payments and a Citizen Action Center for residents. A Smart Meter API integration pulls daily AMI reads and adds remote turn off and turn on. Automation for steps such as move in and move out, meter turn off and backflow certification is sold as add-on processes with a one-time implementation fee each. Diversified can also take over print and mail, payment processing, collections and the call center, or the whole billing function, on a quoted basis. The headline price is low, but implementation fees for the processes you need set the real first-year cost.

Who it is for

utility authorities that want per-property annual pricing

Price

Utility Authority Package $3 per property per year; Local Government Package $6 per property per year.

Utility Authority Package $3 per property / year
Quoted from the vendor pricing page on November 11, 2026.

Key features

• Meter-to-cash billing for water, sewer, gas and electric authorities
• Smart Meter API integration for daily AMI reads and turn off or turn on
• Work orders, asset management and preventive maintenance
• Citizen Action Center and an AI agent for citizen and staff questions
• Optional hybrid or full-spectrum outsourced billing services

Strengths and weaknesses

• Strength: Unlimited users, hosting and support in every package
• Strength: Annual price scales with the number of properties
• Strength: Can outsource print, mail, payments and call center work
• Weakness: Add-on processes carry one-time implementation fees
• Weakness: Outsourced billing services are quoted separately
• Weakness: Ask for references from utilities of your size, since the vendor publishes few case studies on this page

Key facts

• Utility Authority Package: $3 per property per year
• Local Government Package: $6 per property per year
• Users: Unlimited
• Billing services: Hybrid or full outsourcing, quoted

Where it ranks

Diversified Municipal Center is No. 5 in our Best Utility Billing Software verdict.