Springbrook Cirrus Utility Billing review

Springbrook Cirrus Utility Billing is a close second for local governments that want billing, payments and the general ledger on one cloud platform. Springbrook describes it as a complete meter-to-cash product for water, electric, sewer, garbage and storm water, and says it is the only government utility billing software connected in real time to an online payment system. Rate tools cover tiered rates, winter averaging and credit-based deposits, and each account can hold unlimited meters and rates. Payments come in online, over the counter, by lockbox or by mail, and past dues and collections are built in. It supports the major meter vendors and AMI systems, links service requests to accounts, and pushes refunds to accounts payable. Water budget billing and allocation billing serve agencies with water supply limits. Springbrook does not publish prices, and bill print and mail is sold as a separate service.

Who it is for

local governments that want billing and online payments in one cloud platform

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Bills water, electric, sewer, garbage, storm water and other billable resources
• Tiered rates, winter averaging and credit-based deposits
• Payments online, over the counter, by lockbox or by mail
• Built-in support for major meter vendors and AMI systems
• Allocation water billing and a water budget billing option

Strengths and weaknesses

• Strength: Springbrook says its billing connects in real time to its online payment system
• Strength: Unlimited meters and rates per account
• Strength: General ledger and accounts payable refund integration with Cirrus Finance
• Weakness: No published price
• Weakness: Bill print and mail is a separate service
• Weakness: Best fit when the agency also adopts Cirrus Finance

Key facts

• Utilities billed: Water, electric, sewer, garbage, storm water
• Platform: Cirrus cloud
• Meters per account: Unlimited
• Pricing: Quote only

Where it ranks

Springbrook Cirrus Utility Billing is No. 2 in our Best Utility Billing Software verdict.