EngageBay review

EngageBay is the free CRM for a team that needs many logins more than many records. The free plan covers teams of up to 15 members and bundles a CRM with email broadcasts, autoresponders, sequences, lead grabbers, landing pages, a help desk and live chat. The limit you will hit is contacts: the free plan holds 250, so it suits a team working a focused set of accounts rather than a large inbound list. Paid plans come in Basic, Growth and Pro, sold as an all-in-one suite or as separate Marketing, Service and CRM and Sales Bays. The CRM and Sales Bay starts at $11.04 per user per month, the price shown with the 15% biennial discount; yearly billing saves 8%. Basic adds 500 contacts, lead scoring and SMS marketing, Growth jumps to 5,000 contacts with marketing automation and proposals, and Pro covers 10,000 contacts with SSO and custom reporting.

Who it is for

Small teams that need many free seats and want email marketing in the same tool.

Price

Free for up to 15 members; CRM and Sales Bay from $11.04 per user per month on biennial billing.

CRM & Sales Bay Starts at $11.04 USD
Quoted from the vendor pricing page on November 5, 2026.

Key features

• Free plan for teams of up to 15 members
• CRM, help desk and live chat on the free plan
• Email broadcasts, autoresponders and landing pages on the free plan
• Lead scoring and SMS marketing on Basic
• Marketing automation and proposals on Growth

Strengths and weaknesses

• Strength: Most free seats on this list
• Strength: Marketing, sales and service modules under one login
• Strength: Monthly, yearly and biennial billing options
• Weakness: Free plan holds 250 contacts
• Weakness: Lowest listed price needs a two-year commitment
• Weakness: Many modules can make setup slower for a pure sales team

Key facts

• Free plan: Up to 15 members, 250 contacts
• Billing discounts: Yearly 8% off, biennial 15% off
• Cheapest paid tier: CRM and Sales Bay from $11.04 per user per month
• Paid plans: Basic, Growth, Pro

Where it ranks

EngageBay is No. 4 in our Best Free CRM Software verdict.