9 Best Free CRM Software of 2026

HubSpot's free CRM is the most complete free plan on this list for a team of one or two. It covers contact management, deal pipelines, CRM import, a reporting dashboard and the Breeze Assistant, and it does not expire. The upgrade path is the clearest we found: Starter, listed at $15 per seat per month as a discount for new customers, adds required fields, permission sets and multiple currencies and removes HubSpot branding, all on the same records. The catch is the free plan's size. Two users and 1,000 contacts is enough for a founder and a first hire, not for a team importing a large lead list. The bigger jump comes later, because duplicate management, contact scoring and custom reporting sit in Professional at $50 per seat. A small team that grows into those needs should budget for that tier rather than assume Starter covers it.

Bigin is Zoho's answer to the small business that finds a full CRM too much. The free edition is built around one pipeline with customizable stages, contact, company and activity management, three automations, a booking page, webforms and a built-in phone that can make, receive and record calls. It is limited to a single user and 500 records, where a record is any row across pipelines, contacts, activities and notes, so a busy seller will fill it fast. The paid path is the cheapest we found. Express costs $7 per user per month billed yearly and lifts the limits to three team pipelines, 50,000 records and 30 automations, plus email, WhatsApp Business integration and mass email. Premier is $12 billed yearly. The trade-off is depth: Bigin is deliberately simpler than Zoho CRM, and switching to the larger product later is a move between two products rather than a plan change.

Zoho CRM's free edition is aimed at small teams that want more than a contact list. Three users get contact management, leads and deals, follow-up reminders, workflow automation for tasks such as routing leads or updating fields when a deal closes, up to 10 custom email templates, standard reports, data import, 5,000 API calls a day and the mobile app. That makes it the most automation-heavy free plan here. The free tier has visible edges: data export is limited to 10 times and multiple pipelines, email integration, mass email and built-in calling start on Standard. From there the ladder runs through Professional, with CPQ, process automation and inventory management, to Enterprise and Ultimate, with an AI sales assistant, territory management and custom functions. Our US dollar price check is pending because the pricing page showed euros from our location. Expect a steeper learning curve than HubSpot in exchange for more control.

EngageBay is the free CRM for a team that needs many logins more than many records. The free plan covers teams of up to 15 members and bundles a CRM with email broadcasts, autoresponders, sequences, lead grabbers, landing pages, a help desk and live chat. The limit you will hit is contacts: the free plan holds 250, so it suits a team working a focused set of accounts rather than a large inbound list. Paid plans come in Basic, Growth and Pro, sold as an all-in-one suite or as separate Marketing, Service and CRM and Sales Bays. The CRM and Sales Bay starts at $11.04 per user per month, the price shown with the 15% biennial discount; yearly billing saves 8%. Basic adds 500 contacts, lead scoring and SMS marketing, Growth jumps to 5,000 contacts with marketing automation and proposals, and Pro covers 10,000 contacts with SSO and custom reporting.

Attio takes a different approach from older CRMs: you shape objects and attributes around your business, and the system fills in records by syncing your contacts and enriching them automatically. The free plan includes real-time contact syncing, automatic data enrichment, up to three objects and 50,000 records for up to three seats, which is a large data allowance next to the 250 to 1,000 contact caps elsewhere on this list. The upgrade path is clearly laid out. Plus allows up to 10 seats and adds private lists and enhanced email sending, Pro removes the seat cap and adds call intelligence, sequences, permission controls and advanced reporting, and Enterprise is quoted. Each plan includes a monthly pool of seat and workspace credits for AI features. Our US dollar price check is pending because the pricing page showed euros from our location, but the paid tiers sit at the upper end of this list per seat.

Bitrix24 is less a CRM than a full workspace with a CRM inside it. The free plan includes a basic CRM for deals and contacts alongside Kanban and Gantt tasks, shared calendars, chat and video calls with 5 GB of storage, and the vendor describes it as 100% free for 1 to 2 users. For sales work, the free tier is thin: sales pipelines, recurring deals, online payments and email, WhatsApp and telephony integration all start on Basic. Pricing is the reason to look closer. Plans are charged per organization, so Basic at $49 per month billed annually includes five users, and Standard at $99 billed annually includes 50 users with unlimited leads, invoices and estimates, web forms and e-signature. For a ten-person team that also needs internal chat and project tasks, that can undercut per-seat CRMs. The cost is complexity: there is a lot of software to switch off or learn.

Capsule is built for small businesses that want a CRM they can learn in an afternoon. The free plan supports two users with 250 contacts, five custom fields, one sales pipeline with custom milestones, custom task categories and email sending through a Gmail or Outlook account. That is enough to trial the product properly but not to run a growing book of clients. The upgrade path is clearly priced: Starter at $18 per user per month billed annually lifts the cap to 30,000 contacts and adds email templates, a shared mailbox, premium integrations with tools such as Xero and Zendesk, and an AI pipeline generator. Growth at $36 adds five pipelines, project boards, workflow automations, Outlook and Gmail email sync, roles and permissions, and AI enrichment and summaries. Advanced and Ultimate raise limits and add support. Capsule's first paid seat costs more than Bigin's or HubSpot's, but the jump in capacity is large.

Odoo's CRM is the only product here that is free with no user limit. The catch is in the plan's name: One App Free covers a single Odoo app, so the CRM stays free only while it is the one app you run. Inside that limit you get a Kanban pipeline that shows expected revenue per stage, scheduled calls and meetings with next-activity planning, incoming emails added to the pipeline automatically, AI lead scoring, automated lead creation and assignment, and revenue forecasts and dashboards. The upgrade path is the most unusual on this list. Paid Standard and Custom plans are priced per user and include every Odoo app, including sales, invoicing, accounting, inventory and projects, so the first paid step buys a whole business suite rather than a bigger CRM. Our US dollar price check is pending because the pricing page showed euros from our location. Expect more configuration than with HubSpot or Capsule.

Agile CRM spreads a CRM across sales, marketing and service modules and offers it free to teams of up to ten. The sales side covers contacts and companies, deals, tasks, documents, custom deal milestones, appointment scheduling, email tracking and two-way email integration; marketing adds email campaigns, web forms and landing pages; service adds a help desk. The free plan's limits are spelled out in the plan grid: 1,000 contacts and companies, one campaign workflow, one automation rule, one plugin, Google sync, basic reports, email support and 500 API calls a day. Starter, listed as low as $8.99, raises that to 10,000 contacts, five workflows, five rules, three plugins and 5,000 API calls. Regular, as low as $29.99, moves to 50,000 contacts and 50 or more integrations, and Enterprise, as low as $47.99, removes the contact cap. The as-low-as wording means the lowest figure depends on the billing term, so confirm it at checkout. Agile suits teams that value seat count and breadth over a polished interface.