Map My Customers review

Map My Customers is built for outside sales teams that need to see whether territories are being worked, not only how they are drawn. Its territory view layers activity frequency, revenue, account tier or last-visit date on a color-coded map, so a manager can spot cold zones where accounts have gone unvisited and rebalance territories using account density. From the same heatmap, reps can build a route or managers can reassign accounts to nearby reps. The entry Industry Leader plan starts at $99 per user per month paid annually and covers territory mapping, two-way CRM sync, route planning and 50,000 records. The Enterprise plan, from $139, adds unlimited records, smart territory and demographic tools, advanced reporting and an AI Field Agent. PHI/HIPAA and SOC 2 Type II compliance make it a fit for medical device and diagnostics teams. It is not a territory design engine for quota planning.

Who it is for

outside sales teams in healthcare, distribution and manufacturing

Price

Industry Leader from $99 per user per month paid annually; Enterprise from $139.

Starts at $99 /user/mo paid annually
Quoted from the vendor pricing page on November 12, 2026.

Key features

• Territory heatmaps by activity frequency, revenue, account tier or last-visit date
• Account density view for rebalancing territories
• Two-way CRM sync and calendar sync
• Route building directly from a heatmap
• PHI/HIPAA and SOC 2 Type II compliance

Strengths and weaknesses

• Strength: Cold zones show accounts that have not been visited recently
• Strength: Accounts can be reassigned to nearby reps from the map
• Strength: HIPAA and SOC 2 Type II support suits medical sales
• Weakness: Entry plan caps records at 50,000
• Weakness: Smart territory tools sit on the $139 Enterprise tier
• Weakness: Annual billing only on published plans

Key facts

• Industry Leader: From $99 per user per month, paid annually
• Enterprise: From $139 per user per month, paid annually
• Compliance: PHI/HIPAA, SOC 2 Type II, GDPR

Where it ranks

Map My Customers is No. 5 in our Best Territory Management Software verdict.