Review · Customer service
Qualaroo review
A contextual micro-survey tool from ProProfs that asks website and app visitors short targeted questions.
By the TopToolAdvisor research desk · Updated November 7, 2026
- Features (35%)
- 7.6
- Ease of use (35%)
- 8.4
- Value (30%)
- 8.4
Qualaroo, part of ProProfs, focuses on one job: asking short, contextual questions while people are on your website or in your app. Its Nudge surveys appear in-page and can target users by behavior, ask in the visitor's language and feed AI-powered analytics and sentiment reports. An iOS and Android SDK brings the same surveys into mobile apps. The free plan allows 50 responses forever with 500 email sends and 10,000 pageviews. Essentials costs $19.99 per month billed annually, or $239.88 a year, with unlimited responses and 1,000 email sends a month, and Business costs $49.99 per month billed annually with 5,000 email sends and 100,000 pageviews. Enterprise starts at $149.99 per month on annual plans only. Removing the Powered By link costs $300 a year. Qualaroo has no voting board, roadmap or changelog, so product teams that manage feature requests will pair it with another tool. For conversion and UX questions on live pages it is quick to set up and cheap.
Who it is for
Marketing and UX teams that want quick in-page feedback on websites and apps at a low price.
Price
Free plan up to 50 responses; Essentials $19.99 per month billed annually.
$39.99 $19.99 per month $239.88 billed annually
Quoted from the vendor pricing page on November 7, 2026.
Key features
- Nudge micro-surveys on websites and in apps
- Targeting rules for the right users and questions
- AI-powered analytics, reports and sentiment analysis
- Surveys in the respondent's preferred language
- iOS and Android SDK for in-app feedback
Strengths and weaknesses
- Strength: Permanent free plan with 50 responses
- Strength: Unlimited responses from the $19.99 Essentials plan
- Strength: Low annual price for small teams
- Weakness: No idea board, voting or roadmap
- Weakness: White labeling costs $300 per year extra
- Weakness: Enterprise is billed annually only
Key facts
- Free plan: Yes, up to 50 responses
- Paid tiers: Essentials $19.99, Business $49.99 per month billed annually, Enterprise from $149.99
- Email sends: 1,000 per month on Essentials, 5,000 on Business
- White label: $300 per year add-on
Where it ranks
Qualaroo is No. 8 in our Best Customer Feedback Software verdict.
Alternatives we scored
- Canny8.9
- Featurebase8.8
- Sleekplan8.6
- Frill8.5
Visit qualaroo.com · Questions or corrections: editorial@toptooladvisor.com