Review · Customer service
QuestionPro review
A survey and research platform with a free tier, a business survey plan and research editions for market research teams.
By the TopToolAdvisor research desk · Updated November 5, 2026
- Features (35%)
- 9.0
- Ease of use (35%)
- 8.0
- Value (30%)
- 7.6
QuestionPro ranks seventh overall but would rank higher for pure market research. Its free Essentials plan includes one user, 200 responses per survey, 30 question types and 24/7 chat and email support. Advanced costs $99 per user a month billed annually, with a 10-day free trial, 25,000 responses a year and 38 question types. Team Edition is priced at $83 per user a month billed annually for 5 or more users, with 100,000 responses per survey, 46 question types, regional data centers and a dedicated account manager. Research Suite, for 10 or more users, adds communities, audience and qualitative tools with custom response pricing. That range lets a research team start small and grow without switching platforms. The drawbacks are price and complexity: one Advanced seat costs far more than Typeform Basic or Microsoft 365, and the broader platform takes longer to learn than simpler tools.
Who it is for
Research and insights teams that need many question types, high response limits and room to grow into a research suite.
Price
Free Essentials plan; Advanced from $99 per user per month billed annually; 10-day trial.
Advanced Complete survey solution designed for business $99 Per user/month, billed annually
Quoted from the vendor pricing page on November 5, 2026.
Key features
- Free Essentials plan with 200 responses per survey and 30 question types
- Advanced plan with 25,000 responses a year and 38 question types
- Team Edition with 100,000 responses per survey, 46 question types and regional data centers
- Research Suite with communities, audience and qualitative tools
- 24/7 chat and email support on Essentials and Advanced
Strengths and weaknesses
- Strength: High response limits for the price on Advanced and Team Edition
- Strength: The deepest question-type list among self-serve plans here
- Strength: Clear upgrade path into market research tools
- Weakness: The Advanced plan is expensive for a single user
- Weakness: Team Edition requires at least 5 users and a sales contact
- Weakness: Research Suite pricing is by request
Key facts
- Plans: Essentials (free), Advanced, Team Edition, Research Suite
- Team Edition: $83 per user per month billed annually, 5+ users
- Free trial: 10 days on Advanced
Where it ranks
QuestionPro is No. 7 in our Best Survey Software verdict.
Alternatives we scored
- SurveyMonkey8.6
- Jotform8.5
- Typeform8.5
- Microsoft Forms8.3
Visit questionpro.com · Questions or corrections: editorial@toptooladvisor.com