Review · Customer service
Survicate review
A customer feedback platform for email, in-product and website surveys, with AI analysis, a research hub and CRM integrations.
By the TopToolAdvisor research desk · Updated November 5, 2026
- Features (35%)
- 8.2
- Ease of use (35%)
- 8.4
- Value (30%)
- 6.8
Survicate closes the list as a specialist for customer feedback in software products. Growth starts at $114 a month billed annually and includes unlimited multichannel surveys, built-in email sending, the Research Hub, an AI Agent with MCP access, 25+ integrations, multilingual surveys, custom branding and 10 user seats across 2 teams, with 250 survey responses a month. Surveys can target users by attributes and events, and results can be filtered by CRM and marketing automation attributes, which makes it useful for in-product and post-onboarding feedback. Pro starts at $349 a month with custom response pools, advanced logic, CSS branding and 40+ integrations, and Enterprise starts at $569. A 10-day trial covers all features with up to 25 responses and no card. It ranks last here because it is narrower than the general survey tools: it is not designed for employee engagement or panel-based market research, and the response allowance on Growth is small for the price.
Who it is for
SaaS product and CX teams that want in-product and email surveys tied to customer attributes and CRM data.
Price
Growth from $114 per month billed annually; 10-day trial without a card.
Growth starts at $114 /mo Billed annually
Quoted from the vendor pricing page on November 5, 2026.
Key features
- Unlimited multichannel surveys with built-in email sending
- Research Hub and an AI Agent with MCP access
- 25+ native integrations on Growth and 40+ on Pro
- Targeting by attributes and events and filtering by CRM and marketing automation attributes
- Multilingual surveys and custom branding
Strengths and weaknesses
- Strength: Surveys target users by attributes and in-product events
- Strength: 10 user seats included on Growth
- Strength: 10-day trial of all features with no card required
- Weakness: Growth includes only 250 survey responses a month
- Weakness: Pro starts at $349 a month
- Weakness: Built for customer feedback rather than employee surveys
Key facts
- Plans: Growth, Pro, Enterprise
- Growth limits: 250 survey responses and 1,000 data points a month, 10 seats
- Trial: 10 days, up to 25 survey responses
Where it ranks
Survicate is No. 10 in our Best Survey Software verdict.
Alternatives we scored
- SurveyMonkey8.6
- Jotform8.5
- Typeform8.5
- Microsoft Forms8.3
Visit survicate.com · Questions or corrections: editorial@toptooladvisor.com