WaterWorksPro review

WaterWorksPro is a newer web product aimed at water and sewer utilities with 500 to 10,000 accounts, and it is one of the few that prices everything on its website. Plans cost $199 a month up to 1,000 active accounts, $249 up to 3,000 and $499 up to 10,000, so the subscription runs $2,388 to $5,988 a year before setup. Every plan includes tiered water and sewer billing, automated late fees, emailed and printed bills, route building, an offline field reading app and a live field map. The customer portal shows bills and 12 months of usage and takes online payments through Stripe. An AMI add-on, built for Badger Meter BEACON, adds automatic reads and leak alerts for $99 to $249 a month. Setup is quoted after the vendor sees your data. It does not bill electric or gas, and support comes from the developer directly, which suits small offices but is a single point of contact.

Who it is for

water and sewer utilities with 500 to 10,000 accounts

Price

$199 per month up to 1,000 accounts, $249 up to 3,000 and $499 up to 10,000; setup quoted.

Up to 1,000 accounts $199 / month
Quoted from the vendor pricing page on November 11, 2026.

Key features

• Tiered water and sewer billing with flat or percentage sewer and automated late fees
• Field reading app that works offline, with a live route map for the office
• Customer portal with bills, 12 months of usage, leak heads-ups and online pay
• Payments, payment plans and shut-offs from one account screen
• Optional AMI add-on for Badger Meter BEACON reads and leak alerts

Strengths and weaknesses

• Strength: Every plan includes the full platform with no per-user fees
• Strength: Public live demo runs a month of billing without sign-up
• Strength: Full verified export of the utility's records on exit
• Weakness: AMI add-on costs $99 to $249 more a month
• Weakness: Setup is quoted separately
• Weakness: Water and sewer only; no electric or gas billing

Key facts

• Account tiers: $199 to 1,000, $249 to 3,000, $499 to 10,000
• AMI add-on: From $99 a month, built for Badger BEACON
• Hosting: Microsoft Azure, United States
• Users: No per-user fees

Where it ranks

WaterWorksPro is No. 6 in our Best Utility Billing Software verdict.