Zoho Survey review

Zoho Survey earns sixth place on value. Every plan, including Free, allows unlimited surveys, and the free tier gives 10 questions and 100 responses per survey, which is enough to test a customer feedback form. Paid plans run from Basic through Plus, Pro and Enterprise, lifting the question limit and raising response limits per survey, with unlimited annual responses from Plus upward. Zoho lists more than 250 templates in 10 categories, survey translation, HIPAA and GDPR compliance and a builder available in 26 languages. Students get Plus free and educators get 50 percent off, and nonprofits can ask for a discount. A 7-day Enterprise trial needs no credit card. The tool makes most sense for teams already using other Zoho apps, though it lacks the research depth of Qualtrics or QuestionPro. The pricing page showed EUR from our location, so we have not confirmed a USD price.

Who it is for

Budget-conscious teams, especially those already using Zoho CRM or Zoho Desk, that want a low-cost paid survey plan.

Price

Free plan; paid plans shown in EUR from our location (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Over 250 survey templates in 10 categories
• Unlimited surveys on every plan, including Free
• Survey translation into the language of your choice
• HIPAA and GDPR compliant surveys
• Survey builder available in 26 languages

Strengths and weaknesses

• Strength: Low entry price among paid survey plans
• Strength: Free Plus plan for students and 50 percent off for educators
• Strength: Fits teams already on other Zoho apps
• Weakness: Free plan limits surveys to 10 questions and 100 responses
• Weakness: Lower plans cap responses per survey each month
• Weakness: Pricing shows in EUR from our location, so the USD price is pending

Key facts

• Plans: Free, Basic, Plus, Pro, Enterprise
• Free plan: Unlimited surveys, 10 questions per survey, 100 responses per survey
• Trial: 7-day Enterprise trial without a credit card

Where it ranks

Zoho Survey is No. 6 in our Best Survey Software verdict.