TopToolAdvisor
Sales & CRM · Shortlist

10 Best CRM Mobile Apps of 2026

By the TopToolAdvisor research desk · Updated November 10, 2026 · Next review December 25, 2026 · 10 products scored

Our pickHubSpot CRMOwners and small field teams who want a capable mobile CRM at no cost to start.9.1

Our pick in brief

HubSpot CRM is the best mobile CRM for most people who sell from a phone: the app is free, it shows caller ID from CRM records, makes calls and puts dashboards and Breeze Assistant in your pocket. Pipedrive is the field rep's choice, with a Nearby map and offline access to contacts. Zoho CRM offers the most field tools for the money, including offline editing, card scanning and map planning, with a free edition for three users. Bigin is the cheapest paid option at $7 per user billed yearly, and Close is the pick for reps who call and text all day.

Quick answer

HubSpot CRM has the best CRM mobile app for field reps and owners in 2026: the iOS and Android app is free and adds caller ID, calling, deal updates and AI summaries on top of a free CRM for two users. Pipedrive suits reps who visit clients, with a Nearby map and offline access, and Zoho CRM gives three users a free edition with offline mobile apps. The cheapest paid option is Bigin by Zoho at $7 per user per month billed yearly.

This list is for field reps, outside sales teams and business owners who run most of their deals from a phone rather than a desk. We compared the documented mobile features of ten CRMs, such as offline access, calling and call logging, card scanning, maps and AI help, along with their free plans and published prices. Each CRM gets scores for features, ease of use and value, and the overall score is a weighted average. Prices come from vendor pricing pages on the date shown; prices we could not confirm in US dollars are marked pending.

By the numbers

Shortlist scores

  1. 1HubSpot CRMOwners and small field teams who want a capable mobile CRM at no cost to start.9.1
  2. 2PipedriveField reps who visit prospects and plan their day around a map.8.8
  3. 3Zoho CRMTeams that want deep field sales tools on a phone and a free edition for three users.8.8
  4. 4Bigin by ZohoOwners of small businesses who want a simple phone-first CRM at a low price.8.7
  5. 5Salesforce Sales CloudLarger sales teams that need custom mobile layouts, offline work and AI agents on the phone.8.5
  6. 6ClosePhone-heavy reps and founders who call and text leads all day.8.3
  7. 7FreshsalesSmall teams that want low-cost paid plans with calling built in.8.3
  8. 8CopperGoogle Workspace teams whose reps enter client details in the field.8.0
  9. 9Bitrix24Small companies that want CRM, invoicing and inventory in one free mobile app.7.9
  10. 10monday CRMTeams already using monday.com boards who want their CRM on the phone.7.9

How the scores work

Each product is rated out of 10 on the same three criteria, then ranked by the weighted total. Scores compare documented features and published prices, not hands-on testing.

  • 35%Features
  • 35%Ease of use
  • 30%Value

Read the scoring method

  1. No. 1, our pick

    HubSpot CRM

    A free CRM whose iOS and Android app puts deals, calling, caller ID and the Breeze Assistant AI on the phone.

    9.1of 10

    Best for Owners and small field teams who want a capable mobile CRM at no cost to start.

    Features
    8.9
    Ease of use
    9.3
    Value
    9.2

    Price

    Free for up to two users; Starter from $15 per seat per month

    Quoted from the HubSpot CRM pricing page on November 10, 2026: Starter Starts at $15/month per seat*

    HubSpot's app is the most complete free option for someone who runs deals from a phone. HubSpot says the app lets reps update deal stages, assign tasks and log notes right after a conversation, and its caller ID screen links incoming calls to CRM records so the rep knows who is on the line. Calls can go out from a HubSpot phone number with HubSpot calling minutes, and reports, dashboards, call recordings and transcripts are viewable in the app. Breeze Assistant sits on every screen, so a rep walking into a meeting can ask for an account summary or draft a follow-up email from the parking lot. The app itself is free, and the free CRM covers two users and 1,000 contacts with no expiration. The limits show up as the team grows: a third user means paying for Starter at $15 per seat, and features such as custom reporting sit in Professional at $50 per seat. For a solo owner or a small field team, that is a fair trade.

    Strengths

    • +The mobile app is a free download and works with the free CRM
    • +Caller ID shows who is calling before a rep picks up
    • +Free business card scanner app turns cards into contacts

    Drawbacks

    • −Free CRM stops at two users and 1,000 contacts
    • −Calling from the app uses HubSpot calling minutes
    • −Professional jumps to $50 per seat per month
    Mobile platforms
    iOS and Android
    App price
    Free download
    Free CRM
    Up to 2 users and 1,000 contacts, no expiration
    Paid plans
    Starter from $15, Professional from $50 per seat per month

    Visit hubspot.com|See the HubSpot CRM profile

  2. No. 2

    Pipedrive

    A pipeline-first sales CRM whose app adds a Nearby map, offline access and automatic call logging.

    8.8of 10

    Best for Field reps who visit prospects and plan their day around a map.

    Features
    8.8
    Ease of use
    9.2
    Value
    8.4

    Price

    See vendor pricing (USD check pending)

    We could not confirm a US price yet. Check the Pipedrive pricing page.

    Pipedrive is the pick for reps who spend the day driving between customers. Its mobile page describes a Nearby feature that shows which deals, organizations and people are close on a map, which turns a pipeline into a route plan when a meeting cancels. The app gives access to data and contact information on or offline, logs in-app calls automatically against the right deal, and sends reminders so follow-ups stay on schedule. Reps can filter deals or contacts, check contact history and deal timelines, and update deal stages on the go. Pipedrive's AI Sales Assistant also appears on mobile with recommendations on what to focus on next. The pipeline screen is the core of Pipedrive on every device, which keeps the learning curve short for new reps. There is no permanent free plan, only a 14-day trial, and our fetch of the pricing page from this location showed euro prices, so we list the USD price as pending. Full email sync with tracking starts on Growth rather than the entry Lite plan.

    Strengths

    • +Nearby map suits reps who plan routes between visits
    • +Works with contact data offline
    • +Free 14-day trial with no credit card

    Drawbacks

    • −No permanent free plan
    • −Our fetch of the pricing page showed euro prices only, so the USD price is pending
    • −Email sync with tracking starts on the Growth plan, not Lite
    Mobile platforms
    iOS and Android
    Field feature
    Nearby map of deals, organizations and people
    Offline
    Data and contacts available on or offline
    Free trial
    14 days, no credit card

    Visit pipedrive.com|See the Pipedrive profile

  3. No. 3

    Zoho CRM

    A full CRM with offline mobile apps, card scanning, voice-driven dashboards and map-based field planning.

    8.8of 10

    Best for Teams that want deep field sales tools on a phone and a free edition for three users.

    Features
    9.1
    Ease of use
    8.3
    Value
    9.0

    Price

    Free edition for 3 users; see vendor pricing for paid plans (USD check pending)

    We could not confirm a US price yet. Check the Zoho CRM pricing page.

    Zoho CRM packs the most field sales tooling into a phone app on this list after Salesforce. Zoho says reps can update information offline and sync later, scan a business card into a contact, merge duplicates and trigger custom workflows from the app. Dashboards are interactive and respond to voice commands, and the Zia assistant can fetch a deal summary or update a deal closure on request. For managers running field teams, Zoho shows prospects as clusters on a map view and helps distribute agents for visits, jobs and deliveries, with reports to track field performance. The free edition covers leads, deals, workflows, reports and a mobile app for up to three users with no time limit, which makes it one of the best free CRM apps for a small team. The trade-off is depth: there are more settings and modules to learn than in Pipedrive or Bigin. Our fetch of the pricing page from this location showed euro prices, so the paid USD price is pending.

    Strengths

    • +Free edition covers three users and includes the mobile app
    • +Map view helps plan field visits and deliveries
    • +Offline editing for reps without coverage

    Drawbacks

    • −More settings to learn than lighter mobile CRMs
    • −Our fetch of the pricing page showed euro prices only, so the USD price is pending
    • −Some field tools sit in higher editions
    Mobile platforms
    iOS and Android
    Offline
    Update info offline and sync later
    Free edition
    Free forever for 3 users, includes a mobile app
    Customers
    350,000+ businesses (vendor figure)

    Visit zoho.com|See the Zoho CRM profile

  4. No. 4

    Bigin by Zoho

    Zoho's pipeline-first CRM for small businesses, with Android and Apple apps that include a card scanner and Apple Watch support.

    8.7of 10

    Best for Owners of small businesses who want a simple phone-first CRM at a low price.

    Features
    7.9
    Ease of use
    9.0
    Value
    9.3

    Price

    Free for a single user; Express from $7 per user per month billed yearly

    Quoted from the Bigin by Zoho pricing page on November 10, 2026: Express US$ 9 US$ 7 /user/month/billed yearly

    Bigin is the low-cost choice for owners who mostly work from a phone. Zoho built it around pipelines, and its mobile page shows the same pipeline view for deals, support tickets and marketing campaigns. The app keeps a full view of each contact, schedules tasks, calls, events and meetings with real-time notifications, and lets you reach contacts by phone, email, WhatsApp, social media or online meetings without leaving Bigin. A business card scanner saves new contacts automatically, and dashboards show quarterly targets and revenue. Bigin also supports Apple Watch, Apple Intelligence for call transcripts and writing help, Samsung DeX and on-device Gemini Nano on Pixel phones. You can lock the app with a passcode or Face ID. Pricing is the main draw: a free plan for a single user, then Express at $7 per user per month billed yearly. It has fewer automation and reporting options than Zoho CRM, so growing teams may move up later.

    Strengths

    • +Cheapest paid plan on this list per user
    • +Apple Watch support for tracking activities and revenue
    • +Free plan for one user

    Drawbacks

    • −Free plan is limited to a single user
    • −Fewer advanced sales tools than Zoho CRM
    • −Team pipelines are capped by plan
    Mobile platforms
    Android and iOS, plus Apple Watch
    Free plan
    Single user
    Paid plans
    Express $7, Premier $12, Bigin 360 $18 per user per month billed yearly
    App security
    Passcode and Face ID

    Visit bigin.com|See the Bigin by Zoho profile

  5. No. 5

    Salesforce Sales Cloud

    The Salesforce mobile app brings Sales Cloud, Agentforce AI agents and offline-first homepages to iPhone, iPad and Android.

    8.5of 10

    Best for Larger sales teams that need custom mobile layouts, offline work and AI agents on the phone.

    Features
    9.5
    Ease of use
    7.8
    Value
    8.0

    Price

    Free Suite at $0; Starter Suite $25 per user per month

    Quoted from the Salesforce Sales Cloud pricing page on November 10, 2026: $ 25 USD/User/Month (Billed monthly or annually)

    Salesforce has the most capable mobile app here, aimed at companies that already run their sales process in Sales Cloud. The app works on iPhone, iPad and Android with real-time access to CRM data, and it includes Agentforce, so reps can ask AI agents to summarize accounts or approve discounts through conversational language. On-device dictation lets reps direct actions and move around the app by voice. Admins can use Mobile Builder and Lightning tools to design mobile layouts for custom objects without code, and with Mobile App Plus they can build offline-first homepages for users in poor coverage. On iOS the app hooks into Siri, shortcuts and widgets, and email can be sent from the app with templates and automatic activity logging. The pricing page lists a Free Suite at $0 and Starter Suite at $25 per user per month, with a 30-day trial for up to 10 users. The cost of all this power is setup time, and the strongest offline tools depend on extra configuration.

    Strengths

    • +The deepest customization of any app here, without code
    • +Offline homepages for remote areas
    • +30-day free trial of Starter Suite for up to 10 users

    Drawbacks

    • −More setup than simpler mobile CRMs
    • −Offline homepages rely on Mobile App Plus and Mobile Builder
    • −Pro Suite costs $100 per user per month
    Mobile platforms
    iPhone, iPad and Android
    Offline
    Offline-first homepages with Mobile App Plus and Mobile Builder
    Paid plans
    Starter Suite $25, Pro Suite $100 per user per month
    Free trial
    30 days of Starter Suite for up to 10 users

    Visit salesforce.com|See the Salesforce Sales Cloud profile

  6. No. 6

    Close

    A sales CRM built around calling, email and SMS, with iOS and Android apps that make and log calls.

    8.3of 10

    Best for Phone-heavy reps and founders who call and text leads all day.

    Features
    8.4
    Ease of use
    8.6
    Value
    7.9

    Price

    Solo from $9 per user per month billed annually; Essentials from $35

    Quoted from the Close pricing page on November 10, 2026: Solo $19 per user / month $9 per user / month

    Close is the best mobile CRM for reps whose job is mostly the phone. Close says its iOS and Android apps both support inbound and outbound calling, and calls placed from the app are logged automatically with transcripts and AI-generated summaries from Call Assistant. Push notifications arrive for each new SMS, voicemail or missed call, and the Inbox view puts emails, calls, SMS and tasks in one list with a calendar button for upcoming meetings. Reps can search leads and contacts, open Smart Views to start calling, edit details and add activities as they happen, and email or text from a lead's profile. Reporting views let managers check pipeline and activity numbers on the go. Solo starts at $9 per user per month billed annually but covers one user and 10,000 leads, so teams start on Essentials at $35. Calling is billed by usage on top of the plan, and there is no free plan, only a 14-day trial.

    Strengths

    • +Calls from the app are logged with transcripts and summaries
    • +SMS and email from a lead profile
    • +14-day free trial with no credit card

    Drawbacks

    • −Solo plan is limited to one user and 10,000 leads
    • −Calling is charged by usage on top of the plan
    • −No permanent free plan
    Mobile platforms
    iOS and Android
    Calling
    Inbound and outbound in the app
    Paid plans
    Solo $9, Essentials $35, Growth $99 per user per month billed annually
    Free trial
    14 days, no credit card

    Visit close.com|See the Close profile

  7. No. 7

    Freshsales

    Freshworks' sales CRM with a mobile app that opens on the day's schedule and syncs calls with the desktop.

    8.3of 10

    Best for Small teams that want low-cost paid plans with calling built in.

    Features
    8.0
    Ease of use
    8.4
    Value
    8.5

    Price

    Growth from $9 per user per month billed annually

    Quoted from the Freshsales pricing page on November 10, 2026: $9 /user/month, billed annually For startups and SMBs Growth

    Freshsales is a sensible budget pick for a team that wants a paid CRM with phone tools for less than most rivals charge. Freshworks says the mobile app shows the day's schedule on the home screen, and a quick add button creates records and updates contact details in a few taps. Reps can compose scheduled emails from templates, and with Freshcaller the call recordings and notes sync automatically with the desktop app, so a call taken in the car shows up correctly at the office. The Growth plan at $9 per user per month billed annually includes the Kanban view, contact lifecycle stages, chat, email and phone, email templates, custom fields and basic workflows. Pro at $39 adds contact scoring, deal insights, territory management and sales sequences. There is a 21-day trial of the full CRM, but the pricing page does not list a permanent free plan. Its mobile page is less specific than Pipedrive's or Zoho's about field features such as maps or offline editing.

    Strengths

    • +Paid plans start at $9 per user per month billed annually
    • +Calls and notes sync between phone and desktop
    • +21-day trial of the full CRM

    Drawbacks

    • −No permanent free plan listed on the pricing page
    • −Sales sequences and territory management start on Pro at $39
    • −The mobile page gives fewer field details than rivals
    Home screen
    The day's schedule
    Paid plans
    Growth $9, Pro $39, Enterprise $59 per user per month billed annually
    Free trial
    21 days
    Customers
    74,000+ businesses (vendor figure)

    Visit freshworks.com|See the Freshsales profile

  8. No. 8

    Copper

    A Google Workspace CRM whose mobile app logs calls, texts and voice notes and scans business cards.

    8.0of 10

    Best for Google Workspace teams whose reps enter client details in the field.

    Features
    7.8
    Ease of use
    8.6
    Value
    7.4

    Price

    Basic from $29 per seat per month

    Quoted from the Copper pricing page on November 10, 2026: Basic $ 29 per seat, per month

    Copper fits teams that already live in Gmail and want reps to capture field notes without typing. Its mobile page says reps can log calls, texts, emails and voice notes from the field to keep the team in sync, and a business card scanner turns a photo into a new contact. Pipelines and projects are manageable from the phone, with a rotate-for-full-view option, and a live activity feed shows every interaction tied to contacts and accounts, backed by real-time notifications. Copper also offers a Chrome extension so the same records show next to Gmail on the desktop. Pricing is higher than most for what the entry tier includes: Basic is $29 per seat per month billed monthly with a 2,500 contact limit, and workflow automation, bulk email and reporting start on Professional at $69 per seat per month. There is no free plan. For a Google-centric team that values quick capture over heavy automation, the app is pleasant to use.

    Strengths

    • +Voice notes from the field go straight into the CRM
    • +Built to work with Gmail and Google Workspace
    • +Card scanner creates contacts from a photo

    Drawbacks

    • −Basic plan caps contacts at 2,500
    • −No free plan, only a trial
    • −Workflow automation and reporting start on Professional at $69 monthly
    Field capture
    Calls, texts, emails and voice notes
    Paid plans
    Basic $29, Professional $69, Business $134 per seat per month billed monthly
    Basic contact limit
    2,500 contacts
    Customers
    30,000+ companies (vendor figure)

    Visit copper.com|See the Copper profile

  9. No. 9

    Bitrix24

    An all-in-one workspace with a free mobile CRM covering leads, deals, invoices, payments, telephony and inventory.

    7.9of 10

    Best for Small companies that want CRM, invoicing and inventory in one free mobile app.

    Features
    8.3
    Ease of use
    6.9
    Value
    8.6

    Price

    Free for 1 to 2 users; Basic from $49 per organization per month billed annually for 5 users

    Quoted from the Bitrix24 pricing page on November 10, 2026: US$ 69 US$ 69 US$ 49 / organization / month

    Bitrix24 is the broadest free mobile CRM here, though not the easiest. Bitrix24 says its free mobile CRM includes leads, deals, invoices, payments, telephony, emails, inventory and a calendar. Reps can set up custom lead stages and fields, convert leads to deals, contacts or companies, quick-search deals and issue an invoice by email from the phone. Inventory is unusual for a mobile CRM: Bitrix24 lets users scan barcodes in the app to adjust stock. The same app carries tasks, chats and video calls, so a small company can run sales and internal talk in one place. Pricing is per organization rather than per user: the free plan covers one to two users, and Basic is $49 per month billed annually for five users, with Standard at $99 for 50 users. The breadth comes at a cost in clarity, since a rep who only needs a pipeline has many menus to get past. For teams that also sell from stock, it is good value.

    Strengths

    • +Free plan for one to two users
    • +Flat organization pricing instead of per seat
    • +Inventory and payments in the mobile app

    Drawbacks

    • −Many tools in one app make it harder to learn
    • −Free plan covers only one to two users
    • −Basic plan includes five users
    Mobile platforms
    iOS and Android
    Free plan
    For 1 to 2 users
    Paid plans
    Basic $49 (5 users), Standard $99 (50 users) per organization per month billed annually
    Inventory
    Barcode scanning in the mobile app

    Visit bitrix24.com|See the Bitrix24 profile

  10. No. 10

    monday CRM

    monday.com's CRM, with a mobile app for leads, deals, accounts and contacts plus call and SMS logging.

    7.9of 10

    Best for Teams already using monday.com boards who want their CRM on the phone.

    Features
    7.5
    Ease of use
    8.5
    Value
    7.8

    Price

    See vendor pricing (USD check pending)

    We could not confirm a US price yet. Check the monday CRM pricing page.

    monday CRM works on the phone as an extension of the boards you build on the web. monday's help center describes four tabs in the app: Leads, Deals, Accounts and Contacts, each listing the items entered on the web board, with sorting by name, date, account or deal stage. Opening a contact card shows emails and activities logged through the Emails & Activities app, and if a phone number is stored the rep can call, copy the number or send an SMS. After a call ends, the app creates a call summary where the rep can add notes, which is a useful habit builder for field teams. Reps can also reply to earlier client emails from the card. The limits are clear in the help article: some contact details cannot be added for the first time on mobile, so setup happens on the web. It suits teams already using monday.com for work management. Our fetch of the pricing page from this location showed euro prices, so the USD price is pending.

    Strengths

    • +Familiar board structure for monday.com users
    • +Call summaries prompt notes right after a call
    • +Easy to read lists of leads and deals

    Drawbacks

    • −monday's help center describes the app as working with records set up on the web
    • −Some contact details cannot be added for the first time on mobile
    • −Our fetch of the pricing page showed euro prices only, so the USD price is pending
    Mobile platforms
    iOS and Android
    Mobile sections
    Leads, Deals, Accounts and Contacts
    Calling
    Call or SMS from a contact card with an automatic call summary
    Pricing
    Per seat, USD check pending

    Visit monday.com|See the monday CRM profile

What to check before you buy

Decide what the phone has to do

List the jobs reps do on the phone: logging a visit, calling, texting, scanning a card or checking a dashboard. A rep who mostly calls needs automatic call logging, as in Close or HubSpot. A rep who drives between clients needs maps and offline access, as in Pipedrive and Zoho CRM.

Check offline access before you buy

Field reps lose signal in basements, rural areas and large sites. Pipedrive, Zoho CRM and Salesforce document offline access on mobile, while other vendors say less about it. Test the app in airplane mode during the trial.

Look at how calls are logged

Calls made from a personal dialer often never reach the CRM. HubSpot, Close, Pipedrive and Freshsales log calls from the app or sync them with the desktop. Close also adds transcripts and AI summaries, and HubSpot shows caller ID from CRM records.

Count users before picking a free plan

Free plans differ by user count: Bigin's free plan covers one user, HubSpot's two and Zoho CRM's three, and Bitrix24's free plan covers one to two users. If a third or fourth person will use the app within a year, compare the paid per-user prices instead.

Run the trial on the road

Install the app on the phones your reps actually carry and use it for a full week of visits and calls. Check how many taps it takes to log a note after a meeting, and whether managers can see that activity the same day.

Common questions

Which CRM has the best mobile app?
HubSpot CRM has the best mobile app for most field reps and owners in 2026. The app is free on iOS and Android and covers deal updates, caller ID, calling with HubSpot minutes, dashboards and the Breeze Assistant. Pipedrive is the best alternative for reps who visit clients, thanks to its Nearby map and offline access.
Which CRM app is best for field sales reps?
Pipedrive and Zoho CRM are the strongest for reps who drive between customers. Pipedrive's Nearby feature shows deals and contacts close to you on a map, and Zoho CRM shows prospects as clusters on a map view, works offline and scans business cards. Salesforce suits larger teams that want custom mobile layouts and offline-first homepages.
What is the best free CRM app?
HubSpot CRM is the best free CRM app: the mobile app is free and the free CRM covers two users and 1,000 contacts with no expiration. Zoho CRM's free edition covers three users and includes a mobile app, Bitrix24 is free for one to two users, and Bigin by Zoho is free for a single user.
Which CRM app works offline?
Pipedrive says its app gives access to data and contacts on or offline, and Zoho CRM lets you update records offline and sync later. Salesforce offers offline-first homepages through Mobile App Plus and Mobile Builder. Test offline behavior during a trial before rolling it out.
What is the cheapest paid CRM mobile app?
Bigin by Zoho is the cheapest paid option here at $7 per user per month billed yearly. Close Solo and Freshsales Growth both start at $9 per user per month billed annually, though Close Solo is limited to one user.

Questions or corrections: editorial@toptooladvisor.com

See our disclosure and editorial policy. Vendors update prices without notice, so confirm on their site first.

Related shortlists